Key Account Manager

Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire.

At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success.

With our “Great Place To Work “certification, we offer a supportive and inclusive environment where your unique skills and perspectives are celebrated. If you’re ready to be part of a team that’s shaping the future of events and make a meaningful impact, apply now and let’s transform events together.

The Opportunity

The Key Account Manager is responsible for all activity within the Sydney region for growing sales and business opportunities. This includes the development of profitable new contracted account partnerships and maintaining continuity of sales with key clients. This role is strategic in driving revenue for the business, hands on in working closely with the local sales team to promote a more proactive and fully accountable sales approach with their clients.

If you’re passionate about the events industry and want to further your sales career Apply Now!

Core Responsibilities

• Responsible for the achievement of business booked targets from new accounts and support the growth of existing accounts
• Explore all opportunities to move a non-contracted relationship to an exclusive or preferred supplier contracted relationship
• Review current markets and map out a measurable plan to position the business and its services to untapped industry segments
• Responsible for establishment of all information into the Customer Relationship Management (CRM) system with appropriate follow up
• Market research into new account opportunities from tenders, lost business reports, corporate industry parks and general market intelligence
• Responsible for the monthly sales report showing conversions, sales activity, quotes and bookings actual to plan and to forecast

Your Background

• 5+ years in the events industry
• Prior experience in an events/sales environment
• Excellent planning, organisational, time management & account management skills
• Strong hunter mentality and the ability foster meaningful business relationships
• Qualification in Hospitality or Events is highly regarded

Why Join Us?

Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:

• “Great Place To Work” certification, ensuring a supportive and engaging work environment
• Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
• Wellness initiatives to prioritise your physical and mental well-being
• Ample opportunities for career progression and professional growth
• Commitment to sustainability initiatives, contributing to a greener future
• Salary packaging options

At Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity