Employee Relations Specialist
Position Overview
The Employee Relations Specialist partners with employees, managers and Human Resources Business Partners to investigate and bring resolution to employee relations issues that provides fair and consistent treatment to all employees, and in a manner consistent with the company’s policies, procedures, and state and federal law. This position reports into the Director Human Resources.
Key Job Responsibilities
Performance Management
• Answers questions regarding company’s policies and procedures.
• Educates managers on legal practices, acceptable workplace behaviors and appropriate counseling methods.
• Conducts intake meetings with employees and managers to identify concerns or complaints involving workplace conduct, performance issues, policy violations, harassment allegations and other complaints.
• Reviews and considers information from all parties and applies understanding of corporate policies, employment law and other regulations.
• Provides guidance on effective ways of resolving employee relations issues and makes discipline recommendations utilizing the company’s progressive discipline process.
• Reviews and approves disciplinary action documents based on predefined criteria.
• Participates in disciplinary action discussions, as needed, and in all termination discussions.
• Escalates HR issues that meet predefined criteria and using judgment to assess risk and sensitivity level.
• Apprises business and HR leaders on the status of issues and concerns being addressed and recommendations or disciplinary actions as appropriate.
Internal Investigations
• Seeks out labor relations counsel when in accordance with predefined criteria or as necessary to discuss complex issues.
• Prepares and provides required correspondence, information and documentation for case preparation involving legal and third party review.
• Leads internal investigations and may partner with HR Leadership to represent organization as requested at unemployment or labor hearings.
Training
• Recommends training topics for managers based on types and frequency of issues.
• Participates in the delivery of training to managers regarding disciplinary procedures and company’s policies and procedures.
Information Management and Reporting
• Ensures utilization of the Employee Relations module to complete and track activity.
• Maintains discipline/investigation files.
• Participates in HR special projects, as needed.
Job Qualifications
• Bachelors degree required, preferably in Human Resources or related field
• 1+years experience in Human Resources
• Previous employee relations experience preferred
• Firm understanding of employment laws
• Excellent professional written and verbal communications skills
• Critical thinker, active listener and effective time manager
• Demonstrated ability to exercise judgment and discretion in handling confidential information and situations
• Strong PC and analytical skills
Competencies
• Communication
• Consultation
• Critical Evaluation
• Relationship Management
• Ethical Practice
Work Environment
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Enore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
#INDCORP
Early Career Development Programs
Encore is always looking for talented people who are passionate about creating memorable experiences that inspire change. Find out how you can jump-start your career in our dynamic industry.
Learn MoreFeatured Jobs
- Driver - Toronto 64589758064 Operations Ontario, Canada
- Event Technical Specialist (Part Time) Audio Visual - Labor Pool Orlando 64589758000 Audio Visual Florida, United States
- Ténico de video 64589757280 Operations Quintana Roo, Mexico
- Senior Motion Designer 64589756448 Creative - Design Texas, United States
-
Explore Locations
Your career and ambitions aren’t tied down to one place. We’re the exclusive on-site event technology provider to over 1,500 venues around the world, filling your future with global possibilities.
Learn More about Explore Locations -
Career Path Opportunities
Discover everywhere you can go and the impact you can have. Your career is never limited to one location with Encore.
Learn More about Career Path Opportunities -
What to Expect
We want to give you a window into our recruitment process to ensure that your journey to becoming a Encore team member is a positive experience.
Learn More about What to Expect
Sign Up For Job Alerts
Stay connected and receive the latest career opportunities at Encore.