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Driver - Toronto

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Job ID DRIVE028378 Date posted 03/05/2024 Location Mississauga , Ontario Position Type Full Time

Position Overview 

The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks including vehicles with a gross vehicle weight (GVW) of greater than 26,001 lbs. Responsible for obtaining and maintaining a CDL license and heavy-duty DOT certification as required by state law to operate vehicles with a GVW over 26,001 lbs.     

Key Job Responsibilities  

Driving, Delivery, and Pick-up Asset  

  • Drive Encore owned, leased, or rented vehicles including vans and box trucks that may exceed a gross vehicle weight (GVW) of 26,001 lbs
  • Maintain set routes and schedules as directed by their supervisor to meet customer expectations
  • Loading and unloading of vehicles
  • Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
  • Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
  • Obey all applicable traffic laws and drive according to the weather/road conditions
  • Able to complete a manual and/or electronic log book, based on an assigned region 

Customer Service 

  • Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers  
  • Maintain a positive relationship with all clients through effective communication and interaction
  • Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs  

Equipment Handling 

  • Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.
  • Participate in annual physical inventory process. 
  • Perform quality control and equipment staging in warehouse as directed.
  • Ensure all equipment is picked up and/or delivered on site. 

Vehicle Maintenance 

  • Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.
  • Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
  • Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip. 
  • Maintain and replenish all vehicle fluids as needed – e.g. wiper fluid, DEF, etc.
  • Identify mechanical maintenance needs as they occur.
  • Report any vehicle damages or traffic violations to immediate supervisor in a timely manner. 

Job Qualifications 

  • High School Diploma / GED 
  • Drive trucks with a Gross Vehicle Weight Rating (GVWR) under and above 26,001 lbs.
  • CDL license and heavy-duty DOT certification as required 
  • Valid Driver’s License minimum of 2 years driving experience
  • Clean driving record
  • Basic Computer Skills 
  • Exceptional customer service skills
  • General knowledge of vehicle inspection and maintenance
  • General understanding of proper load securement
  • Proficient using GPS and other routing systems
  • Ability to drive or sit for long hours at a time
  • Good communication skills with internal and external customers
  • High degree of team work with customers, peers, and managers
  • Ability to use and understand automated routing software
  • General competencies skills in smartphone use
  • Serve as a brand advocate and ambassador in every interaction
  • Ability to maneuver vehicle in heavy city traffic conditions 


  • Ownership 
  • Hospitality
  • Professionalism
  • Responsiveness
  • Safety Conscience
  • Ensures Accountability
  • Instills Trust
  • Communicates Effectively
  • Action Oriented 

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You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a company-matching 401(k).