Warehouse Manager

Warehouse Manager

Old Dalby

Company Benefits:

• Private Healthcare after 12 months service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay 
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Position Overview 

The Warehouse Manager is responsible for the day-to-day operations of the warehouse, and any projects assigned. This position has emphasis on overseeing: safety, quality control, shipping / receiving of all orders, inventory control, equipment order reporting and other warehouse related logistics. The Warehouse Manager is responsible for ensuring compliance on all warehouse policies, maintaining daily workspace standards, and successful completion of all daily tasks. Maintains high throughput by adherence to warehouse standards and ensures orders are completed in a timely manner. This position will supervise the outbound/inbound functions, supports team member development and adequate staffing levels related to business needs. The Warehouse Manager will report to the Warehouse Director or General Manager, UAE as appropriate.

Key Job Responsibilities 

Team Leadership and Development

· Embrace and foster the company’s Core Values.

· See the Big Picture by driving integration with the teams across all brands and regions

· Directly manage all day to day operations within the warehouse.

· Cultivate good working relationships between drivers and warehouse staff

· Value People by promoting a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality.

· Increase operational effectiveness by managing direct reports and communicating values, strategies, and objectives aligned with organisational goals.

· Evaluate the team’s efficiency and productivity using standards and KPI’s.

· Work with direct reports to improve overall service while driving efficiencies through process improvement and best practices including, but not limited to, order processing, QC & repair, warehouse processes, and overall logistics.

· Establish clear management expectations regarding responsibilities, behaviours, and daily activities.

· Provide training and development opportunities for team members and ensure a safe work environment consistent with company values.

· Do the Right Thing by ensuring all safety practices and policies are being followed

· Line manage your direct reports within the Warehouse Operation, conducting the annual ITM process, process annual leave requests, ensure regular team meetings etc

· Partner with the Warehouse Director and HR to analyse team member engagement survey data; develop action plans to address the priority issues and ensure action plans are deployed and producing positive change

· Partner with HR to manage HR activity including selection, performance management, salary administration, training and development and strategic human resources planning

Warehouse & Asset Management

· Drive Results by leading the warehouse team to ensure daily tasks are completed on time and in accordance to the dock loading/unloading schedule.

· Oversee and direct all aspects of the daily warehouse operations of the business, including warehouse, logistics, facilities, and resources.

· Standardise various warehouse procedures – layout, storage, overall working practices; identify requirements for improvement, and plan and execute development plans.

· In coordination with the Equipment Manager, where appropriate, oversee and direct management of operational assets and facilities, ensuring regular, timely and cost-effective maintenance are done.

· Coordinate the assembling and checking-off of all daily kit requests and production jobs

· Ensure the relevant paperwork i.e. delivery ! collection notes, kit requests etc are processed accordingly

· Monitor inventory levels to maximise availability and utilisation for high demand products

· Ensures high-accuracy physical inventory results and quality control and repair standards

· Maintain warehouse in a neat and organised state and help establish projects to keep staff occupied

· Maintain a working knowledge of equipment

· Responsible for the management and delegation of regular PAT testing

· In coordination with the Equipment Manager, where appropriate, responsible for the decommissioning of equipment in the system.

· At all times, the Warehouse Manager is expected to abide by all health and safety requirements to company and international standards and to ensure that all team members and subcontractors working in the warehouse adhere to the same.

· In conjunction with the HSE Manager, plan, develop, and implement warehouse safety security programs and activities.

Customer Service

· Deliver World Class Service by working closely with internal customers to evaluate service levels and ensure all expectations are met

· Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within

scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Job Qualifications 

· Degree or equivalent warehouse or distribution management experience, preferred.

· 3+ years of experience in warehouse or supply chain management.

· Previous supervisory! management experience is essential

· Strong problem solving skills.

· Excellent verbal and written communication skills.

· Excellent organisational and time management skills with the ability to meet or exceed multiple concurrent deadlines.

· Leadership skills

Competencies  

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Manages Ambiguity

Drive Results

• Directs Work

• Achieves Goals

See The Big Picture

• Financial Acumen

Value People

• Builds Effective Teams

Work Environment 

Work is performed at in a warehouse and office environment. Team members must adhere to appearance guidelines as defined by Encore. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.