Scenic Supervisor

Position Overview

The Scenic Supervisor is responsible for planning, designing and implementing the scenic projects for our business. They liaise directly with customers/clients to understand the brief, whilst offering support and guidance based on their knowledge/skills. The Scenic Supervisor is responsible for ensuring compliance on all warehouse/scenery policies, maintaining daily workspace standards, and successful completion of all daily tasks. This position will supervise the outbound/inbound functions, supports team member development and adequate staffing levels related to business needs. The Scenic Supervisor will report to the Warehouse Director.

Key Job Responsibilities

Team Leadership and Development                                                                                                                                       

• Embrace and foster the company’s Core Values.
• See the Big Picture by driving integration with the teams across all brands and regions

• Directly manage all day to day operations within the scenic department.

• Cultivate good working relationships between departments
• Value People by promoting a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality.

• Increase operational effectiveness by managing direct reports and communicating values, strategies, and objectives aligned with organisational goals.
• Evaluate the team’s efficiency and productivity using standards and KPI’s.
• Provide training and development opportunities for team members and ensure a safe work environment consistent with company values.
• Do the Right Thing by ensuring all safety practices and policies are being followed
• Main point of contact for suppliers and employees/freelancers on a day-to-day basis to ensure expectations and requirements are fulfilled

Scenic Delivery

• Drive Results by ensuring daily tasks are completed on time.
• Design and create scenic items according to client specification

• Ensure the relevant paperwork i.e. delivery / collection notes, requests etc are processed accordingly

• Monitor inventory levels to maximise availability and utilisation for high demand products
• Ensures high-accuracy physical inventory results and quality control and repair standards
• Maintain scenic department in a neat and organised state
• Quoting for jobs/events, and ensuring that purchase orders and invoices are raised accordingly
• Planning the booking for the onsite and workshop set builders

Customer Service                                                                                                                                       

• Deliver World Class Service by working closely with internal customers to evaluate service levels and ensure all expectations are met
• Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
• Liaising with the client where necessary to source all relevant scenic details (in particular identifying exceptional requirements).
• Attend meetings and site visits when required

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Job Qualifications

• Sound knowledge of construction and good spatial awareness
• Profound knowledge of drawing programmes and planning tools (VectorWorks/CAD)
• EasyJob6 knowledge is an advantage

• Previous supervisory/ management experience is essential

·       Strong problem solving skills.

• Excellent verbal and written communication skills.

• Excellent organisational and time management skills with the ability to meet or exceed multiple concurrent deadlines.
• Leadership skills

Competencies

• Communicates Effectively

• Decision Quality
• Collaborates
• Instils Trust
• See the big picture
• Drive Results
• Do the right thing
• Value People