Project Support - AV Production
Project Support - AV Production Team
Central London/Uxbridge
Position Overview
The Project Support role is responsible for the technical administration and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by following Encore event management standards and will partner with the sales and operations team to deliver on event execution plans. This position reports to Director, Project Management or Regional Operations Manager subject to function and/or region.
Key Job Responsibilities
Event Planning
- Prepare and communicate technical production and labour schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.
- Maintain focus on client needs by attending client meetings, creating and maintaining organised show files, and responding to client concerns, questions, and problems.
- Review all sales documents to confirm that the equipment and technical positions to ensure they meet client’s needs.
Event Execution
- Communicate event execution plan and on-site changes including billing, production schedules and client requests.
- Review all necessary information with crew leads to ensure a successful and profitable event.
- Operate equipment and assist crew as necessary/qualified.
- Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.
Administrative & Training
- Complete and analyse the EPT tool for events as necessary. (Fall onto PM or support function based on region.)
- Process Encore pre- and post-event items, including review of timesheets, timely processing of invoices and post-show reporting.
- Work with Project Managers, Senior Project Managers and Director, Project Management to identify training needs.
Job Requirements
- Strong Admin skills
- Experience/knowledge of AV or Live events would be helpful
- 2+ years of administrative and customer service experience, preferred.
- Strong written and oral communication skills
- Strong Technical Background
- Strong Client relationship skills
- Operational logistics experience
- Works well under pressure
- Ability to multi task
- MS Office experience
- Ability to read technical diagrams preferred
Competencies
- Optimises Work Processes
- Financial Acumen
- Drives Quality Results
- Communicates Effectively
- Plans and Aligns
- Hospitality
- Decision Quality
- Responsiveness
Early Career Development Programs
Encore is always looking for talented people who are passionate about creating memorable experiences that inspire change. Find out how you can jump-start your career in our dynamic industry.
Learn MoreFeatured Jobs
- Event Technical Lead, Audio Visual - Intercontinental San Diego 70927526160 Audio Visual California, United States
- Project Manager GDL. 71280897232 Operations Jalisco, Mexico
- Event Technical Supervisor, Audio Visual- JW Marriott Marco Island 71272587568 Audio Visual Florida, United States
- Warehouse Technician - Nashville Warehouse 71272587360 Warehouse Tennessee, United States
-
Explore Locations
Your career and ambitions aren’t tied down to one place. We’re the exclusive on-site event technology provider to over 1,500 venues around the world, filling your future with global possibilities.
Learn More about Explore Locations -
Career Path Opportunities
Discover everywhere you can go and the impact you can have. Your career is never limited to one location with Encore.
Learn More about Career Path Opportunities -
What to Expect
We want to give you a window into our recruitment process to ensure that your journey to becoming a Encore team member is a positive experience.
Learn More about What to Expect
Sign Up For Job Alerts
Stay connected and receive the latest career opportunities at Encore.