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We see your future as our greatest event.

Operations Coordinator

Southbank, Australia Job ID: OPERA035819

Overview

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

  • Full Time
  • Travel: Minimal (if any)
  • Glassdoor Reviews and Company Rating

Success Profile

Here are some of the top qualities that will help you achieve success in this role:

  • Customer Focus
  • Desire to Learn
  • Drive Results
  • Technical Aptitude
  • Responsiveness
  • Hospitality

Other Important Traits

  • Communicator,
  • Team Player,
  • Organized,
  • Enthusiastic,
  • Versatile,
  • Self-starter,
  • Multi-tasker,
  • Efficient,
  • Safety Conscious,
  • Professional

The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.

Miguel

Technical Lead

Purpose, Mission and Core Values

Pyramid of Core Values

Purpose

How we strive to impact the world

Connecting & Inspire

Mission

What we do every day

Invaluable partner on our customer's journey

Values

What drives the way we work

Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.

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Rewards

  • Paid Time Off

    Vacation Days
    Paid Holidays
    Floating Holidays
    Sick/Personal Days

  • Benefits

    To see all benefits available, click here.

  • Rewards/Incentives

    Premium Recognition Program (CenterStage)
    Performance Incentive Plans (GEI Bonus)
    Employee Referral Program
    Annual Merit

  • Training & Development

    Classroom/On the Job Training
    Encore University
    Career Pathing.

  • Mobility

    Relocation
    Global Transfer Opportunities

*Benefits eligibility varies upon position and/or full/part time status.

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Responsibilities

Job ID OPERA035819 Date posted 04/10/2025

Encore are a global event technologies company that specialises in virtual, in-person and hybrid events that connect and inspire.

At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success.

With our “Great Place To Work “certification, we offer a supportive and inclusive environment where your unique skills and perspectives are celebrated. If you’re ready to be part of a team that’s shaping the future of events and make a meaningful impact, apply now and let’s transform events together.

The Opportunity:

The position involves the supervision of rental inventory which includes the efficient running of the department, with primary focus on inventory management, general administrative duties and ensuring that systems and paperwork relating to the department are processed correctly and efficiently. This position is also responsible for the effective communication flow between venues and base for all operational considerations.

Responsibilities:

  • Maintain awareness of department cost parameters and control operating costs
  • Generate transfers for Crown and check  to ensure equipment availability in conjunction with Equipment Controller
  • Source equipment and prep to ensure technicians can set up equipment in a timely manner
  • Maintain effective communication with operations, theming, hotels and interstate offices

What we are looking for:

  • Previous experience in the hospitality or events industry highly desirable
  • Excellent communication skills
  • Proactive thinker
  • A team player

What We Can Offer You:

Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:

  • “Great Place To Work” certification, ensuring a supportive and engaging work environment
  • Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
  • Wellness initiatives to prioritise your physical and mental well-being
  • Ample opportunities for career progression and professional growth
  • Commitment to sustainability initiatives, contributing to a greener future
  • Salary packaging options

At Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.

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Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a company-matching 401(k).

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