Technical Director
Perth, Australia Job ID: TECHN032430Overview
Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.
Success Profile
Here are some of the top qualities that will help you achieve success in this role:
- Customer Focus
- Desire to Learn
- Drive Results
- Technical Aptitude
- Responsiveness
- Hospitality
Other Important Traits
- Communicator,
- Team Player,
- Organized,
- Enthusiastic,
- Versatile,
- Self-starter,
- Multi-tasker,
- Efficient,
- Safety Conscious,
- Professional
The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.
Purpose, Mission and Core Values
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Rewards
-
Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days -
Benefits
To see all benefits available, click here.
-
Rewards/Incentives
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit -
Training & Development
Classroom/On the Job Training
Encore University
Career Pathing. -
Mobility
Relocation
Global Transfer Opportunities
Responsibilities
Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire.
At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success.
With our “Great Place To Work “certification, we offer a supportive and inclusive environment where your unique skills and perspectives are celebrated. If you’re ready to be part of a team that’s shaping the future of events and make a meaningful impact, apply now and let’s transform events together.
The Opportunity
The Technical Director - Production is responsible in providing high end technical and event expertise and to be a resource for the entire event production process from the event inception through to the final delivery. The role is also responsible for the effective supervision of technicians in the delivery, installation, operation, and removal of audio-visual equipment required to operate shows of any size and complexity.
Core Responsibilities
- Develops event objective – reviews and develops event proposals in co-ordination with key stakeholders
- Determines event specifications – creates event design based on customer requirements and ensures cost estimates stay within budget parameters
- Develops and maintains event schedule within specifications estimating labour, equipment and transport requirements
- Publishes show brief information including schedules, floor plans, schematics
- Attends client meetings and briefings as required
- Manages the financial integrity of the event
- Provides technical advice to sales department and assists with cost estimates as required
- Provide in-bound sales team with cost estimates and check out-bound estimates on daily basis in areas of specification, equipment availability & suitability
Your Background
- Previous experience in a similar role
- Experience in corporate events
- Customer centric and excellent customer service skills
- Ability to work under pressure
- Excellent verbal and written communication skills
Why Join Us?
Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:
- “Great Place To Work” certification, ensuring a supportive and engaging work environment
- Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
- Wellness initiatives to prioritise your physical and mental well-being
- Ample opportunities for career progression and professional growth
- Commitment to sustainability initiatives, contributing to a greener future
- Salary packaging options
At Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.
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