We see your future as our greatest event.
Senior AV Technician
Perth, Australia Job ID: SENIO031973Overview
Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.
- Full Time
- Travel: Minimal (if any)
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Success Profile
Here are some of the top qualities that will help you achieve success in this role:
- Customer Focus
- Desire to Learn
- Drive Results
- Technical Aptitude
- Responsiveness
- Hospitality
Other Important Traits
- Communicator,
- Team Player,
- Organized,
- Enthusiastic,
- Versatile,
- Self-starter,
- Multi-tasker,
- Efficient,
- Safety Conscious,
- Professional
The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.
Purpose, Mission and Core Values
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Rewards
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Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days -
Benefits
To see all benefits available, click here.
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Rewards/Incentives
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit -
Training & Development
Classroom/On the Job Training
Encore University
Career Pathing. -
Mobility
Relocation
Global Transfer Opportunities
Responsibilities
The role
Are you an AV Technician who is looking for stability, career progression, and upskilling?
Tired of the uncertainty of inconsistent shifts? Think steady hours, stability, skill-boosting upskilling, a clear path for career progression, and exclusive access to premium tools that'll amplify your expertise. Our technicians are incentivised on their great service, so if you’re looking for a rewarding role working with the best in the industry, look no further.
If you're done with the gig hustle and ready to shine in a supportive, growth-focused environment, Encore is your stage. Apply now and let’s transform events together.
What we're looking for
- Demonstrated competency in operating audio visual equipment;
- Experience with Hybrid and Virtual events
- Camera Operator skills (advantageous)
- Customer centric and excellent customer service skills;
- Strong lighting abilities and knowledge of GrandMA, Advanced seamless switching experience, Camera Setup, video and data networking, LED Wall setup and programming
- Ability to work under pressure;
- Excellent verbal and written communication skills;
- High standard of personal presentation
- Riggers Ticket (highly regarded)
What We Can Offer You
Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:
- “Great Place To Work” certification, ensuring a supportive and engaging work environment
- Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
- Wellness initiatives to prioritise your physical and mental well-being
- Ample opportunities for career progression and professional growth
- Commitment to sustainability initiatives, contributing to a greener future
At Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.
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