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Inventory Control Specialist, Audio Visual - The Diplomat Beach Resort, Hollywood FL

Hollywood, Florida Job ID: INVEN036223

Overview

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

  • Full Time
  • Travel: Minimal (if any)
  • Glassdoor Reviews and Company Rating

Success Profile

Here are some of the top qualities that will help you achieve success in this role:

  • Customer Focus
  • Desire to Learn
  • Drive Results
  • Technical Aptitude
  • Responsiveness
  • Hospitality

Other Important Traits

  • Communicator,
  • Team Player,
  • Organized,
  • Enthusiastic,
  • Versatile,
  • Self-starter,
  • Multi-tasker,
  • Efficient,
  • Safety Conscious,
  • Professional

The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.

Miguel

Technical Lead

Purpose, Mission and Core Values

Pyramid of Core Values

Purpose

How we strive to impact the world

Connecting & Inspire

Mission

What we do every day

Invaluable partner on our customer's journey

Values

What drives the way we work

Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.

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Rewards

  • Paid Time Off

    Vacation Days
    Paid Holidays
    Floating Holidays
    Sick/Personal Days

  • Benefits

    To see all benefits available, click here.

  • Rewards/Incentives

    Premium Recognition Program (CenterStage)
    Performance Incentive Plans (GEI Bonus)
    Employee Referral Program
    Annual Merit

  • Training & Development

    Classroom/On the Job Training
    Encore University
    Career Pathing.

  • Mobility

    Relocation
    Global Transfer Opportunities

*Benefits eligibility varies upon position and/or full/part time status.

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Responsibilities

Job ID INVEN036223 Date posted 06/13/2025

Position Overview

The Inventory Control Specialist will be responsible for improving all aspects of inventory control and accuracy within warehouse operations. This role will report into the Director, Warehouse Operations.

Key Job Responsibilities 

Inventory Management

• Organize and maintain accurate inventory, reconciling inventory discrepancies.

• Perform periodic cycle counts of non-barcoded assets to maintain inventory integrity.

• Identify stagnant inventory and determine a course of action to mitigate.

• Establish systems, procedures, and controls to assure the accuracy of inventory within the system.

Physical Inventory

• Responsible for the preparation, execution, and reconciliation of the annual physical inventory.

• Work directly with Inventory Control Personnel to ensure an accurate and timely process.

• Research and Correct discrepancies.

 Company Support 

• Work closely with the Warehouse Team and Inventory Control.

• Provide outstanding customer service to all internal customers and peers.

• Establish and maintain strong working relationships with the various departments and team members.

• Respond promptly to customer needs.

• Project a positive image of department to internal and external contacts.

 Reporting

• Develop, Create, Analyze and Distribute regular inventory management reports.

• Reporting includes, but is not limited to, inventory aging/turns, inventory record accuracy, PI reporting, other KPI’s, etc.

Job Qualifications

• 5+ years of previous warehouse/inventory experience.

• Minimum one (1) year experience with data entry, with a demonstrated high degree of accuracy and attention to detail.

• Ability to drive value to the organization.

• Ability to establish and maintain effective working relationships with internal and external clients.

• Excellent written and verbal communication, interpersonal, and customer-service skills.

• Demonstrated ability to work in a fast paced, high-volume environment while being able to think creatively and effectively solve problems.

• Demonstrated ability to lead diverse groups of people.

• High degree of commitment to service excellence.

• Proficient in Windows and Microsoft Office Applications, with an emphasis on Excel.

Competencies 

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Instills Trust

• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Work Environment

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.


Hourly Pay Range: $24.30 - $29.77

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

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Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a company-matching 401(k).

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