We see your future as our greatest event.
Technician
Dubai, United Arab Emirates Job ID: TECHN030546Overview
Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.
- Full Time
- Travel: Minimal (if any)
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Success Profile
Here are some of the top qualities that will help you achieve success in this role:
- Customer Focus
- Desire to Learn
- Drive Results
- Technical Aptitude
- Responsiveness
- Hospitality
Other Important Traits
- Communicator,
- Team Player,
- Organized,
- Enthusiastic,
- Versatile,
- Self-starter,
- Multi-tasker,
- Efficient,
- Safety Conscious,
- Professional
The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.
Purpose, Mission and Core Values
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Rewards
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Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days -
Benefits
To see all benefits available, click here.
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Rewards/Incentives
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit -
Training & Development
Classroom/On the Job Training
Encore University
Career Pathing. -
Mobility
Relocation
Global Transfer Opportunities
Responsibilities
Main functions:
Equipment Operation
1. Responsible for the accurate set-up and efficient operation of equipment (lighting, audio, and video) as required.
2. Cleaning, testing, maintaining, prepping and repairing equipment prior to carrying out a job.
3. Monitoring and repairing equipment during shows and any required fault finding.
4. Cleaning of equipment after shows and storing properly.
5. Providing a good level of support to the Technical Coordinator.
6. Performing annual inventory of all eclipse equipment as per the set procedures in place.
7. Having a good understanding of all equipment.
8. Adhering to health and safety regulations and wearing appropriate Personal Protective Equipment.
9. Reporting all health and safety issues to Group HSE Manager.
10. Respecting and adhering to company policies, rules and procedures.
Customer Service
11. Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
12. Maintains a positive relationship with all clients through effective communication.
13. Maintains a professional demeanor at all times.
14. Miscellaneous tasks within your scope of work, as assigned by line manager.
About Our Location
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