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Technician - Video Focused
Dubai, United Arab Emirates Job ID: TECHN041012 Job Code: UEOP010Overview
Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.
Success Profile
Here are some of the top qualities that will help you achieve success in this role:
- Customer Focus
- Desire to Learn
- Drive Results
- Technical Aptitude
- Responsiveness
- Hospitality
Other Important Traits
- Communicator,
- Team Player,
- Organized,
- Enthusiastic,
- Versatile,
- Self-starter,
- Multi-tasker,
- Efficient,
- Safety Conscious,
- Professional
The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.
Purpose, Mission and Core Values
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Rewards
-
Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days -
Benefits
To see all benefits available, click here.
-
Rewards/Incentives
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit -
Training & Development
Classroom/On the Job Training
Encore University
Career Pathing. -
Mobility
Relocation
Global Transfer Opportunities
Responsibilities
Main Functions (Video Discipline):
Cleaning, testing, maintaining, prepping, and repairing video equipment prior to assignments.
Monitoring and troubleshooting video systems during shows and resolving technical faults as required.
Building and installing video equipment and systems on site independently, according to the designated layout and technical drawings.
Setting up and operating video systems for small to medium-sized events and productions.
Loading and unloading video equipment safely and efficiently.
Cleaning, packing, and storing video equipment properly after events.
Rigging and de-rigging video equipment safely in accordance with company and safety standards.
Working effectively as part of the production and technical team on and off site.
Reporting all defective or damaged video equipment to the Head of Department.
Providing a high level of technical and operational support to the Head of Department.
Performing annual inventory of all Encore video equipment in line with established procedures.
Maintaining a strong working knowledge of all video department equipment and systems.
Interacting directly with clients on site in a professional and customer-focused manner.
Adhering to all health and safety regulations and wearing appropriate Personal Protective Equipment (PPE).
Reporting all health and safety concerns or incidents to the Group HSE Manager.
Respecting and complying with company policies, rules, and procedures.
Carrying out additional tasks within the scope of work as assigned by the direct supervisor.
About Our Location
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