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Senior Video Technician
Dubai, United Arab Emirates Job ID: SENIO029383Overview
Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.
- Full Time
- Travel: Minimal (if any)
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Success Profile
Here are some of the top qualities that will help you achieve success in this role:
- Customer Focus
- Desire to Learn
- Drive Results
- Technical Aptitude
- Responsiveness
- Hospitality
Other Important Traits
- Communicator,
- Team Player,
- Organized,
- Enthusiastic,
- Versatile,
- Self-starter,
- Multi-tasker,
- Efficient,
- Safety Conscious,
- Professional
The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.
Purpose, Mission and Core Values
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Rewards
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Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days -
Benefits
To see all benefits available, click here.
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Rewards/Incentives
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit -
Training & Development
Classroom/On the Job Training
Encore University
Career Pathing. -
Mobility
Relocation
Global Transfer Opportunities
Responsibilities
Main Functions:
1. Training and supervising Technicians and Crew on operation of equipment and through tasks
2. Working as part of a team on and off site
3. Configuring equipment at advanced levels
4. Having an advanced understanding/knowledge of all equipment and keeping up to date with latest fixtures and technology within the industry. Learning new equipment quickly and teaching the team how to operate, hang and inspect them properly
5. Leading by example and maintaining a consistent performance at all times
6. Interacting directly with clients on site in a customer-oriented manner
7. Running shows of all sizes, both operation and site management, and leading a team of Technicians and Crew on site
8. Running a project and team at department level in the absence of a Project Manager
9. Assisting Project Managers in planning for projects and the specification of equipment
10. Providing a good level of support to the HOD
11. Notifying Head of Department of all defect fixtures
12. Cleaning, testing, maintaining, prepping and repairing equipment prior to job
13. Monitoring and repairing equipment during shows and any required fault finding
14. Identifying and correcting equipment failures according to set standards
15. Performing repairs up to and including high-end equipment depending on severity of issue
16. Building and installing equipment on site unsupervised, according to designated layout
17. Setting up and operating systems/equipment
18. Loading and unloading of equipment
19. Cleaning of equipment after shows and storing properly
20. Rigging and de-rigging of all equipment safely
21. Performing annual inventory of eclipse equipment as per the set procedures in place
22. Adhering to health and safety regulations and wearing appropriate Personal Protective Equipment
23. Reporting all health and safety issues to the Group HSE Manager
24. Respecting and adhering to company policies, rules and procedures
25. Miscellaneous tasks within your scope of work, as assigned by the direct supervisor
Required skills:
Technical experience in Video
Ability to read and understand technical plans
Proven leadership qualities with years of practical experience (including running shows of all sizes, and managing a small team of technicians in the set-up and operation of large scale events)
Advanced fault finding skills in chosen discipline at an advanced level
Advanced knowledge of all video formats and signal types, video equipment set-ups and video equipment including projection, Switching, media servers, camera systems, and signal distribution (Video)
Advanced knowledge of projection calculations including multi-projector line-ups and blend calculations for large screen set-ups, and the ability to work out power calculations and weight loads for video equipment being flown on events (Video)
Advanced knowledge of LED screen construction and programming, and the ability to create video schematics for the set-up of video systems (Video)
About Our Location
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