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Senior Lighting Engineer

Dubai, United Arab Emirates Job ID: SENIO029380

Overview

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

  • Full Time
  • Travel: Minimal (if any)
  • Glassdoor Reviews and Company Rating

Success Profile

Here are some of the top qualities that will help you achieve success in this role:

  • Customer Focus
  • Desire to Learn
  • Drive Results
  • Technical Aptitude
  • Responsiveness
  • Hospitality

Other Important Traits

  • Communicator,
  • Team Player,
  • Organized,
  • Enthusiastic,
  • Versatile,
  • Self-starter,
  • Multi-tasker,
  • Efficient,
  • Safety Conscious,
  • Professional

The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.

Miguel

Technical Lead

Purpose, Mission and Core Values

Pyramid of Core Values

Purpose

How we strive to impact the world

Connecting & Inspire

Mission

What we do every day

Invaluable partner on our customer's journey

Values

What drives the way we work

Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.

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Rewards

  • Paid Time Off

    Vacation Days
    Paid Holidays
    Floating Holidays
    Sick/Personal Days

  • Benefits

    To see all benefits available, click here.

  • Rewards/Incentives

    Premium Recognition Program (CenterStage)
    Performance Incentive Plans (GEI Bonus)
    Employee Referral Program
    Annual Merit

  • Training & Development

    Classroom/On the Job Training
    Encore University
    Career Pathing.

  • Mobility

    Relocation
    Global Transfer Opportunities

*Benefits eligibility varies upon position and/or full/part time status.

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Responsibilities

Job ID SENIO029380 Date posted 04/29/2024

Main Functions:

  • Fundamental in driving up the technical standards and capabilities of the company.
  • Collaborates with colleagues and management to review departmental progress and technical needs.
  • Consistently researches technological developments and cascades information down to the team and up to management.
  • Assists the Head of Discipline in the design, updating and implementation of thorough training programs at all levels.
  • Works closely with the Head of Discipline in identifying the suitability of existing inventory of kit in the warehouse and making appropriate recommendations.
  • Training and supervising Engineers, Technicians and Crew on operation of equipment and through tasks.
  • Working as part of a team on and off site.
  • Configuring equipment at exceptional levels.
  • Having an advanced understanding/knowledge of all equipment and keeping up to date with latest fixtures and technology within the industry. Learning new equipment quickly and teaching the team how to operate, hang and inspect them properly.
  • Leading by example and maintaining a consistent performance at all times.
  • Interacting directly with clients on site in a customer-oriented manner.
  • Running shows of all sizes, both operation and site management, and leading a team of Technicians and Crew on site.
  • Running a project and team at department level in the absence of a Project Manager or Head of Discipline.
  • Having a thorough understanding of the department’s equipment, assists Project Managers in planning for projects and the specification of equipment, with an emphasis on matching a creative brief.
  • Actively offers substitutions or alternatives and additional ideas, where possible or necessary, through extensive stock knowledge, without compromising the creative elements of the project.
  • Produces pre-production paperwork to the highest quality standards, including, but not limited to, plots (2D & 3D), design renders, DMX patches, network schematics, power hook-ups and electric load calculations, whenever necessary.
  • Providing a good level of support to the HOD.
  • Notifying Head of Department of all defect fixtures.
  • Cleaning, testing, maintaining, prepping and repairing equipment prior to job.
  • Monitoring and repairing equipment during shows and any required fault finding.
  • Identifying and correcting equipment failures according to set standards.
  • Performing repairs up to and including high-end equipment depending on severity of issue.
  • Building and installing equipment on site unsupervised, according to designated layout.
  • Setting up and operating systems/equipment.
  • Loading and unloading of equipment.
  • Cleaning of equipment after shows and storing properly.
  • Rigging and de-rigging of all equipment safely .
  • Performing annual inventory of eclipse equipment as per the set procedures in place.
  • Adhering to health and safety regulations and wearing appropriate Personal Protective Equipment.
  • Reporting all health and safety issues to the Group HSE Manager, line manager, or Project Manager onsite.
  • Respecting and adhering to company policies, rules and procedures.
  • Miscellaneous tasks within your scope of work, as assigned by the direct supervisor..

Required Skills:

  • Advanced knowledge of the production and event industry and fully conscious of developments within it
  • 8-10 years of Technical experience in Lighting
  • Exceptional knowledge of all lighting equipment in the department, and the ability to provide technical advice
  • Preferred proficiencies in (but not limited to): Vectorworks, Grand MA systems, Chamsys Systems, Lighting Network and Power Systems, Specification and planning of medium to large scale events, Microsoft Office, WYSYWYG.
  • Experience with top lighting brands such as Martin, Robe, Elation, Clay Paky, and more.
  • Previous experience with multi-console set-ups in a live environment, with a working knowledge of priorities, switching and VLANs (Lighting)
  • Ability to read and understand technical plans
  • Proven leadership qualities with years of practical experience (including running shows of all sizes, and managing a small team of technicians in the set-up and operation of large scale events)
  • Problem solving skills
  • Advanced fault finding skills
  • Ability to assist the Head of Department when scheduling the preparation of jobs
  • The role requires operating a computer and therefore repetitive hand motion (typing) is needed
  • Good written and spoken English

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Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a company-matching 401(k).

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