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Event Rigging Supervisor, Audio Visual - Sheraton Dallas Hotel

Dallas, Texas Job ID: TEMPL041236 Job Code: OP183

Overview

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

Success Profile

Here are some of the top qualities that will help you achieve success in this role:

  • Customer Focus
  • Desire to Learn
  • Drive Results
  • Technical Aptitude
  • Responsiveness
  • Hospitality

Other Important Traits

  • Communicator,
  • Team Player,
  • Organized,
  • Enthusiastic,
  • Versatile,
  • Self-starter,
  • Multi-tasker,
  • Efficient,
  • Safety Conscious,
  • Professional

The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.

Miguel

Technical Lead

Purpose, Mission and Core Values

Pyramid of Core Values

Purpose

How we strive to impact the world

Connecting & Inspire

Mission

What we do every day

Invaluable partner on our customer's journey

Values

What drives the way we work

Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.

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Rewards

  • Paid Time Off

    Vacation Days
    Paid Holidays
    Floating Holidays
    Sick/Personal Days

  • Benefits

    To see all benefits available, click here.

  • Rewards/Incentives

    Premium Recognition Program (CenterStage)
    Performance Incentive Plans (GEI Bonus)
    Employee Referral Program
    Annual Merit

  • Training & Development

    Classroom/On the Job Training
    Encore University
    Career Pathing.

  • Mobility

    Relocation
    Global Transfer Opportunities

*Benefits eligibility varies upon position and/or full/part time status.

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Responsibilities

Job ID TEMPL041236 Date posted 02/25/2026

Position Overview

Rigging Supervisors are responsible for the safe installation and operation of rigging elements required within a particular property or collection of properties within their city and are the primary point-of-contact for clients. They will be performing the specific rigging and overhead safety work themselves and supervising the rigging activities of internal and external riggers. Work directly with third party production companies on all inbound events requiring rigging services within Encore hotels.  Utilize structural data and weight load limits to approve inbound third party and internal Encore designs for rigging events.

Key Job Responsibilities

Project Management

• Create a "Hotel Rigging Advance" for each event.  

• Review show drawings and information prior to each show.  

• Discuss load-in and hanging order with the client to ensure our Riggers work efficiently with their vendors or staff.   

• Provide final review, load calculations and approval of rigging plot prior to load in.  

• Perform load calculations while trusses are being loaded to verify that no point load or supporting truss exceeds its rated capacity.  

• Check that all truss bolts are tight and all flown equipment has safeties.

Labor Management

• Share rigging plot and advance instructions with rigging team and assign duties.  

• Ensure that Riggers are on site until all trusses and rigged elements have been raised to final trim height.  

• Supervise the on-site activities of the other Riggers including managing the break schedule. 

• Ensure all Riggers behave and present themselves in a professional manner.

Client Relations

• Act as liason between rigging crew and hotel or on-site client. 

• Obtain necessary and appropriate client signatures on rental agreement and work requests.  

• Report any damages to the appropriate hotel representative or your Director, Audio Visual Services.

Rigging

• Establish hang-point, motor attachment to permanent rigging points, GAC Flex span set attachments to the truss, run and dress motor cables, focus speakers, focus lighting fixtures and other tie-offs, run cable picks, and ensure safety of scenic pieces to hang-points.  

• Check that all truss bolts are tight, and lights have safeties.  

• Make sure the lifts are charged and plugged in anytime they are not in use.  

• Remain on-site until all motors have been raised to trim. 

• Monitor equipment performance and identify any equipment in need of repair or replacement.

Safety

• Responsible for ensuring the power phasing of motor controller is appropriate to prevent limit switches from being defeated.  

• Verify that all elements are securely fastened and checked for safety.  

• Constant surveillance of hardware for damage.  

• Ultimate authority for overhead safety including removing personnel who are acting in an unsafe manner.

Job Requirements

• Decision Making Responsibility:  Supervisor

• Experience Level:  Minimum of 4 Years Required

• Education Level:  High School

Competencies

• Exceeds customer expectations

• People Development

• Decision Making

• Communication

• Initiative

Physical Requirements

Team members must be able to meet the physical demands above to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting: 1-2 hours

• Standing: 2-3 hours

• Walking: 3-4 hours

• Stooping: 0-1 hours

• Crawling: 0-1 hours

• Kneeling: 0-1 hours

• Bending: 1-2 hours

• Reaching (above your head): 1-2 hours

• Climbing: 2-3 hours

• Grasping: 1-2 hours

Lifting Requirements

• Lifting 0 - 15 lbs*: Frequently

• Lifting 16 – 50 lbs*: Frequently

• Lifting 51 - 100 lbs: Occasionally

• Lifting Over 100 lbs: Occasionally

Carrying Requirements

• Carrying 0 - 15 lbs*: Frequently

• Carrying 16 – 50 lbs*: Frequently

• Carrying 51 - 100 lbs: Occasionally

• Carrying Over 100 lbs: Occasionally

Pushing/Pulling Requirements

• Pushing/Pulling 0 - 15 lbs*: Frequently

• Pushing/Pulling 16 – 50 lbs*: Frequently

• Pushing/Pulling 51 - 100 lbs*: Occasionally

• Pushing/Pulling Over 100 lbs: Occasionally

Auditory/Visual Requirements

• Close Vision: Frequently

• Distance Vision: Frequently

• Color Vision: Frequently

• Peripheral Vision: Occasionally

• Depth Perception: Frequently

• Hearing: Continuously

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*   

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.  The working conditions will vary between moderately quiet to noisy volumes.  Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders.  Team members may be asked to work in multiple hotel locations.  Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays.   Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

#LI-SB1


Hourly Pay Range: $27.71 - $36.02

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

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Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a company-matching 401(k).

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