We see your future as our greatest event.
Crew Casual AV
Cairns, Australia Job ID: CREWC037223Overview
Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.
- Full Time
- Travel: Minimal (if any)
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Success Profile
Here are some of the top qualities that will help you achieve success in this role:
- Customer Focus
- Desire to Learn
- Drive Results
- Technical Aptitude
- Responsiveness
- Hospitality
Other Important Traits
- Communicator,
- Team Player,
- Organized,
- Enthusiastic,
- Versatile,
- Self-starter,
- Multi-tasker,
- Efficient,
- Safety Conscious,
- Professional
The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.
Purpose, Mission and Core Values
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Rewards
-
Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days -
Benefits
To see all benefits available, click here.
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Rewards/Incentives
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit -
Training & Development
Classroom/On the Job Training
Encore University
Career Pathing. -
Mobility
Relocation
Global Transfer Opportunities
Responsibilities
Join the Global Leader in Event Production — Elevate Your AV Career
We’re Encore — the world’s leading event production company — and we are ready to elevate Audio Visual Technicians who are ready to take their craft to the next level. You’ll be working alongside a passionate, skilled team, delivering world-class experiences across some of the most premium venues in the industry.
About the Role
This hands-on role is perfect for an AV professional who thrives on pushing creative and technical boundaries. You’ll lead the installation, operation, and removal of cutting-edge AV setups and confidently deliver shows of all scales — from intimate corporate functions to large-scale productions.
As a key player in the success of each event, you'll collaborate with clients, venue staff, freelancers, and internal teams to ensure seamless execution, outstanding service, and show-stopping results.
What You’ll Bring
- Proven experience in audio, lighting, and video system setups for live events
- Strong technical expertise in: Barco PDS and S3 switching systems, Yamaha QL and CL audio consoles, GrandMA lighting control systems (programming experience highly regarded)
- Hybrid & Virtual event delivery experience
- Camera operation skills (desirable)
- Familiarity with scenic setups: drapes, stage skirts, truss borders
- Ability to lead crews and mentor junior technicians
- Excellent client-facing communication and problem-solving skills
- High attention to detail, and calm under pressure
- A polished, professional presentation with a customer-first mindset
- Flexibility for after-hours, weekend work, and occasional travel
- Rigger’s Ticket (highly desirable)
Why Encore?
- Recognised as a “Great Place to Work” – We value your growth, wellbeing, and contributions.
- No two days are the same – Be part of the action behind some of the most memorable events.
- Turn the ordinary into the extraordinary – Bring creative ideas to life using the latest in AV technology.
- Access industry-leading training and global career opportunities – We’re invested in your journey.
This is an onsite position.
About Our Location
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