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Senior Event Rigging Manager, Audio Visual - Gaylord Rockies ** Sign On Bonus & Relocation Assistance**

Aurora, Colorado Job ID: SENIO030859

Overview

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

  • Full Time
  • Travel: Minimal (if any)
  • Glassdoor Reviews and Company Rating

Success Profile

Here are some of the top qualities that will help you achieve success in this role:

  • Customer Focus
  • Desire to Learn
  • Drive Results
  • Technical Aptitude
  • Responsiveness
  • Hospitality

Other Important Traits

  • Communicator,
  • Team Player,
  • Organized,
  • Enthusiastic,
  • Versatile,
  • Self-starter,
  • Multi-tasker,
  • Efficient,
  • Safety Conscious,
  • Professional

The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.

Miguel

Technical Lead

Purpose, Mission and Core Values

Pyramid of Core Values

Purpose

How we strive to impact the world

Connecting & Inspire

Mission

What we do every day

Invaluable partner on our customer's journey

Values

What drives the way we work

Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.

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Rewards

  • Paid Time Off

    Vacation Days
    Paid Holidays
    Floating Holidays
    Sick/Personal Days

  • Benefits

    To see all benefits available, click here.

  • Rewards/Incentives

    Premium Recognition Program (CenterStage)
    Performance Incentive Plans (GEI Bonus)
    Employee Referral Program
    Annual Merit

  • Training & Development

    Classroom/On the Job Training
    Encore University
    Career Pathing.

  • Mobility

    Relocation
    Global Transfer Opportunities

*Benefits eligibility varies upon position and/or full/part time status.

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Responsibilities

Job ID SENIO030859 Date posted 10/07/2024

Seize the chance to become part of Encore, the world’s largest rigging services company, with over 1,000 locations spanning North America, the UK, Europe, the Middle East, and beyond. As a key player in our team, you’ll help uphold Encore's position as the premier global provider of event rigging services. You'll be the expert on rigging within your venue, directly contributing to a department that generates over $200 million in revenue and drives our continued growth. This is your opportunity to shape the future of the industry with a leader at the forefront of innovation and excellence.

The approximate salary range is based on skills & experience $80,000 - $95,000 per year with bonus opportunity.

Position Overview

The Sr Rigging Manager is responsible for the management and safe execution of rigging events (for revenue size beginning at 2 million) in an Encore approved rigging venue. This position approves all Rigging designs using structural data and weight load limits for both internal and external rigging production needs. The Sr Rigging Manager schedules labor and supervises team members to ensure compliance of the rigging standard operating procedures. This position reports to the Area Mgr, Rigging. 

Key Job Responsibilities

Staff Development

• Manage Riggers and Supv Riggers on show site.

• Hire, train, develop full-time Riggers.

• Responsible in all aspects of team member training, career development, mentorship, and performance management.

• Develop a pool of part-time Riggers to assist on a local and regional basis.

• Provide consistent leadership for Rigging Services support to the venue team members.

Safety Compliance

• Provide necessary rigging safety compliance information to Area Mgr, Rigging, to ensure completion of field assessments within assigned region.

• Assist with periodic site inspections of new and existing facilities and evaluation of safety of existing rigging points.

• Perform load calculations and approve working load limits on all shows and events. 

• Utilize CAD software and additional advanced calculations like Braceworks to assist production companies with analysis of weight distributions of suspended loads.

Equipment Compliance

• Review compliance on all OSHA regulations and standards pertaining to fall protection. 

• Make recommendations and escalate compliance and safety needs to the Area Mgr, Rigging.

• Ensure compliance with annual equipment certification procedures established by Encore.

• Provide recommendations to assist in the selection of rigging equipment to best meet the needs of our teams and clients. 

• Review the accepted technical and safety standards within the industry and assist in implementation. 

Equipment/Labor Management

• Coordinate and schedule all labor and equipment to facilitate the load-in and load-out of all events requiring rigging services.

Operations

• Attend major production site visits or other events as necessary to ensure the safety and efficiency of the show.

• Assist in the creation of Encore produced shows to ensure timeline efficiency and standard operating procedure compliance including motor maintenance program, point inspections, training, ground supported structures and aerial performances. 

• Assist in leading and overseeing cross-functional team activities from initial concept to final delivery. 

Job Qualifications

• High School diploma or equivalent

• 5+ years of experience in rigging in either the entertainment, theatrical or production environment, including but not limited to, working as both ground and overhead rigger with Encore and its Rigging team

• 3+ years as a rigging manager

• 2+ years effectively managing rigging teams (10+ Riggers) and overseeing supervisors 

• ETCP certification 

• Lift certification

• Lift operation experience

• Ground operation experience

• High rigging with harness experience

• Working knowledge of CAD (Auto Sketch, VectorWorks, AutoCAD, LD Assistant or other) software. 

• Ability to interact professionally and effectively with customers and leadership teams 

• Working Knowledge of Microsoft Office including Outlook, Excel, Word and Powerpoint

Competencies

Competency Group = 3

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Manages Ambiguity

Drive Results

• Directs Work

• Achieves Goals

See The Big Picture

• Financial Acumen

Value People

• Builds Effective Teams

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). 

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Travel up to 50%.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

#INDOPER

#LI-EL1

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Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a company-matching 401(k).

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