Customer Marketing Intern- Summer 2026

Position Overview

Encore is a global leader in event production, supporting meeting and event professionals with event technology, production, tradeshow and exhibition services. Known for its award-winning customer service, the company is guided by its purpose to connect and inspire, supporting more than 2,200 premier event venues, including hotels, convention centers and corporate campuses worldwide. Encore is one of the 2025 Fortune 100 Best Companies to Work For® and has been a certified Great Place To Work™ for four years running, reflecting the company's investment in its people as the foundation of customer success. Headquartered in Schiller Park, Illinois, Encore operates in 22 countries across North America, Europe, the Middle East, Australia, and Asia Pacific.

This position is based in Schiller Park, IL.  Temporary housing is not provided for this role.  

Key Job Responsibilities

Customer Marketing Support & Campaign Execution

• Independently lead one client-direct campaign, from planning to execution and reporting.
• Assist in developing customer case studies and marketing assets that showcase Encore’s value and impact.
• Support customer events and industry relations activities in partnership with the IR team.

Cross-Functional Collaboration

• Partner with Sales teams (GSO, production sales, field sales) and the Industry Relations team to align marketing efforts with business objectives.
• Work with the integrated marketing team to develop creative assets for campaigns and brand initiatives.

Brand Activation

• Contribute to the development and implementation of brand campaign, ensuring messaging aligns with Encore’s positioning.

Measurement & Reporting

• Track and report on campaign metrics and project outcomes.
• Support brand campaign performance analysis, providing insights to improve future initiatives.
• Assist in developing performance dashboards and presentations for internal stakeholders.

Job Qualifications

• Currently pursuing a degree in Marketing, Communications, Business, or a related field.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook).
• Interest in brand strategy, campaign management, and customer marketing.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Familiarity with AI tools and email marketing platforms is a plus.
• Self-motivated, collaborative, and eager to learn.

Competencies

• Attention to detail
• Analytical thinking
• Innovative mindset

#INDCORP

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.