We see your future as our greatest event.
Technical Supervisor
Montreux, Switzerland Job ID: TECHN045820 Job Code: CHFOP214Overview
Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.
Success Profile
Here are some of the top qualities that will help you achieve success in this role:
- Customer Focus
- Desire to Learn
- Drive Results
- Technical Aptitude
- Responsiveness
- Hospitality
Other Important Traits
- Communicator,
- Team Player,
- Organized,
- Enthusiastic,
- Versatile,
- Self-starter,
- Multi-tasker,
- Efficient,
- Safety Conscious,
- Professional
The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.
Purpose, Mission and Core Values
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Rewards
-
Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days -
Benefits
To see all benefits available, click here.
-
Rewards/Incentives
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit -
Training & Development
Classroom/On the Job Training
Encore University
Career Pathing. -
Mobility
Relocation
Global Transfer Opportunities
Responsibilities
Encore creates event experiences that are memorable, inspiring and actively support organisational change. As the world’s leading event production company, the global Encore team – comprising creatives, thought leaders and experts – delivers tangible results through strategy and creativity, innovative technology, digital solutions and concepts for hybrid, virtual and in-person events. Encore is the trusted partner for event planners, businesses and agencies, leading hotels and more than 2,100 venues worldwide. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia.
For our Fairmont Montreux site, we are looking for a
Technical Supervisor
Your Responsibilities
- Direct point of contact for all AV and media technology matters
- Responsible for the technical planning, supervision and execution of high-quality events
- Preparing quotations and managing service providers, as well as planning materials and logistics
- Planning and achieving turnover targets for your division
- Staff scheduling in consultation with regional management
- Working closely with regional management and sales managers
- Ensuring quality standards are met
What we offer
- An interesting and varied role within a modern, innovative company
- A Welcome Day and comprehensive induction into the role
- Flat hierarchies and a working environment that encourages personal responsibility
- Opportunities for advancement and career progression within an international company
- High-quality training and development opportunities
- EMEA supports charitable involvement
- Flexible working
- JobRad
- Corporate Benefits
- Special leave days
- Employee referral scheme
- Time recording and premium pay for Sundays, night shifts and public holidays
- Special payments such as the awards programme and long-service payments
Your experience
- Trained as an events technician, events manager or a degree in the events sector
- Several years’ professional experience in the events industry, specialising in AV and media technology
- Sales-oriented mindset
- Strong customer service ethos and excellent communication skills
- Ability to work independently
- Some experience in team leadership
- Flexibility regarding working hours
- Proficiency in MS Office
- Fluent English and French
- German would be advantageous
- A well-groomed appearance
- Knowledge of Easyjob would be an advantage
We look forward to receiving your application, including details of your availability and salary expectations, which you are welcome to send by email to megan.stachowicz@encoreglobal.com or recruitment-de@encoreglobal.com.
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