Technical Manager / Head of Power
Dubaï, Émirats Arabes Unis ID de l'offre: TECHN026931Vue d'ensemble
Nos techniciens ont l'occasion de travailler quotidiennement avec des technologies innovantes et de pointe. Qu'il s'agisse de mettre en place des équipements aussi élaborés qu'un mur de LED ou simplement de s'assurer que les câbles sont correctement acheminés dans la salle, nos techniciens sont à la base des événements que nous construisons et donnons vie. Ils s'assurent que chaque événement est exécuté de façon impeccable, et travaillent avec le reste de l'équipe pour installer et démonter chaque événement en temps opportun. Chez Encore, la satisfaction du client est notre plus grande priorité, nos techniciens jouent un rôle essentiel dans l'établissement d'une relation positive avec chacun de nos clients.
Profil de réussite
Voici quelques-unes des principales qualités qui vous aideront à réussir dans ce rôle:
- Orientation client
- Désir D'apprendre
- Recherche de Résultats
- Aptitude Technique
- Réactivité
- Hospitalité
Autres Caractéristiques Importantes
- Communicant,
- Esprit d'équipe,
- Organisé,
- Enthousiaste,
- Polyvalent,
- Autonome,
- Multitâche,
- Efficace,
- Conscient de la sécurité,
- Professionnel
La possibilité de mettre en place les grands spectacles que mon hôtel organise ou d'enseigner aux nouveaux techniciens comment réaliser ces spectacles est la raison pour laquelle j'aime vraiment l'intensité de mon quotidien en tant que responsable technique.
Objectif, mission et valeurs fondamentales
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Avantages
-
Congé payé
Jours de vacances
Jours fériés payés
Jours fériés flottants
Jours de maladie/personnels -
Avantages sociaux
Pour connaître tous les avantages disponibles, cliquez ici.
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Avantages/Primes
Programme de reconnaissance (CenterStage)
Plans de prime à la performance (prime GEI)
Programme de cooptation
Évaluations annuelles au mérite -
Formation et développement
Formation en classe/sur le lieu de travail
Université Encore
Parcours professionnel. -
Mobilité
Déménagement
Opportunités de transfert mondial
Responsabilités
The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project by project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the General Manager.
Key Job Responsibilities
Event Pre-planning
- Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline.
- Drive Results - Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals.
- See the Bigger Picture - Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies.
On-site Management/Operation
- Delivers World Class Service – ensuring their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards.
- Do the Right Thing - Set and properly test technical components.
- Operate designated equipment for the event, as needed.
- Provides leadership to their assigned crew, including internal and external team members.
- At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager.
Post-show Management
- Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs.
- Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for client’s future events.
Customer Service
- Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
- Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly.
People Development (where they have direct reports)
- Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
- Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
- Manage the HR activities including selection, performance management, and learning.
- Provide focused and continued coaching to develop the skills of team members.
- Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems.
- Recommend team members for training opportunities, as needed.
Disclaimer:
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.
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