Nous considérons votre avenir comme notre plus grand événement.
Technical Specialist Video (H/F)
Barcelone, Espagne ID de l'offre: TECHN043949 Job Code: SPNOP213Vue d'ensemble
Nos techniciens ont l'occasion de travailler quotidiennement avec des technologies innovantes et de pointe. Qu'il s'agisse de mettre en place des équipements aussi élaborés qu'un mur de LED ou simplement de s'assurer que les câbles sont correctement acheminés dans la salle, nos techniciens sont à la base des événements que nous construisons et donnons vie. Ils s'assurent que chaque événement est exécuté de façon impeccable, et travaillent avec le reste de l'équipe pour installer et démonter chaque événement en temps opportun. Chez Encore, la satisfaction du client est notre plus grande priorité, nos techniciens jouent un rôle essentiel dans l'établissement d'une relation positive avec chacun de nos clients.
Profil de réussite
Voici quelques-unes des principales qualités qui vous aideront à réussir dans ce rôle:
- Orientation client
- Désir D'apprendre
- Recherche de Résultats
- Aptitude Technique
- Réactivité
- Hospitalité
Autres Caractéristiques Importantes
- Communicant,
- Esprit d'équipe,
- Organisé,
- Enthousiaste,
- Polyvalent,
- Autonome,
- Multitâche,
- Efficace,
- Conscient de la sécurité,
- Professionnel
La possibilité de mettre en place les grands spectacles que mon hôtel organise ou d'enseigner aux nouveaux techniciens comment réaliser ces spectacles est la raison pour laquelle j'aime vraiment l'intensité de mon quotidien en tant que responsable technique.
Objectif, mission et valeurs fondamentales
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Avantages
-
Congé payé
Jours de vacances
Jours fériés payés
Jours fériés flottants
Jours de maladie/personnels -
Avantages sociaux
Pour connaître tous les avantages disponibles, cliquez ici.
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Avantages/Primes
Programme de reconnaissance (CenterStage)
Plans de prime à la performance (prime GEI)
Programme de cooptation
Évaluations annuelles au mérite -
Formation et développement
Formation en classe/sur le lieu de travail
Université Encore
Parcours professionnel. -
Mobilité
Déménagement
Opportunités de transfert mondial
Responsabilités
Technical Specialist Video (M/F)
Location: Paris, France (Relocation offer)
Languages: French or English mandatory
Contract Type: Full-time permanent (CDI)
Salary:€44,000 to €49,000 gross annual (depending on experience)
Encore is looking for technical specialists interested in relocating to Paris! Check out the details below and feel free to apply.
Key Responsibilities
Equipment Operation
Drive Results: Ensure smooth event execution through accurate and timely setup, operation, and teardown of advanced audiovisual equipment, as outlined in the technical qualifications section.
Troubleshoot and quickly resolve technical issues as they arise.
Do the Right Thing: Adhere to all company safety and security protocols.
Report all health and safety issues to the HSE Manager, Line Manager, or on-site Project Manager.
Ensure equipment is protected against theft and/or damage during use.
Customer Service
Deliver World-Class Service: Provide excellent service and strive to exceed the needs and expectations of both internal and external clients.
Maintain positive relationships with all clients through effective communication.
See the Big Picture: Partner with the internal team on event solutions before and during the event to guarantee maximum customer satisfaction.
Understand and foster relationships between the hotel, venue, and client.
Staff Training & Development
Value People: Create an atmosphere that encourages technical and leadership skill development in fellow employees.
Provide mentorship and coaching to members of the technical, sales, and operations teams to develop their technical skills as needed.
Event Supervision
Perform advanced tasks (pre-event, live event, post-event) alongside operations team members.
Supervise and direct other technicians during live events.
Equipment Maintenance
Assist the team in properly prepping, securing, storing, transporting, and maintaining equipment.
Conduct inventory checks and forecast equipment needs.
Disclaimer: The duties and responsibilities described are not an exhaustive list and may be modified, or additional job-related duties may be assigned at any time, with or without notice, based on business needs.
Required Qualifications
A Bachelor's degree in audiovisual technology or equivalent is preferred.
At least 4 years of specialized experience required.
3 to 5 years of experience in customer service or hospitality is preferred.
Ability to interact professionally and effectively with a diverse workforce, varied clientele, and executive leadership.
Experience managing multi-task projects/initiatives.
Strong client- and colleague-facing skills and experience.
Core Competencies
Accountability
Hospitality
Professionalism
Responsiveness
Safety-mindedness
Talent development
Technological proficiency
Managing complexity
Drives accountability
Inspires trust
Contract: Full-time Permanent (CDI)
Benefits & Perks:
Monthly meal allowance
Performance bonuses
Annual clothing allowance
Seniority bonus
Employee recognition program
About Our Location
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