Vemos tu futuro como nuestro más grande evento.
Technical Specialist Video (H/F)
Barcelona, España ID de la oferta: TECHN043949 Job Code: SPNOP213Introducción
Nuestros técnicos la oportunidad de trabajar con tecnología innovadora y de vanguardia a diario. Desde la instalación de equipos tan elaborados como una pared de LED asegurando que los cables pasen correctamente por el lugar, nuestros técnicos son la base de los eventos que creamos y traemos a la vida. Ellos se aseguran que cada evento sea perfectamente ejecutado y trabajan con el resto del equipo para instalar y desinstalar cada evento de manera oportuna. En Encore, la satisfacción del cliente es nuestra máxima prioridad, nuestros técnicos desempeñan un papel integral en el establecimiento de una relación positiva con cada uno de nuestros clientes.
Perfil de Éxito
He aquí algunas de las principales cualidades que te ayudarán a alcanzar el éxito en este rol:
- Orientación al Cliente
- Deseo de Aprender
- Impulso de Resultados
- Aptitud Técnica
- Receptividad
- Hospitalidad
Otros Rasgos Importantes
- Comunicador,
- Trabajador en Equipo,
- Organizado,
- Entusiasta,
- Versátil,
- Emprendedor,
- Multitarea,
- Eficaz,
- Consciente de la Seguridad,
- Profesional
La habilidad para organizar los grandes eventos que mi hotel planea o de enseñar a los técnicos entrantes cómo hacer que estos eventos sucedan es la razón por la que me gusta el ajetreo de mi día a día como líder técnico.
Propósito, Misión y Valores Esenciales
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Recompensas
-
Tiempo libre pagado
Días de vacaciones
Vacaciones pagadas
Vacaciones flotantes
Días de enfermedad /personales -
Prestaciones
Para ver todos los beneficios disponibles haga, clic aquí.
-
Premios e incentivos
Programa de reconocimiento Premium (CenterStage)
Planes de incentivos de desempeño (GEI Bonus)
Programa de recomendación de empleados
Evaluaciones anuales de méritos -
Capacitación y Desarrollo Presencial
En el Puesto de Trabajo
Universidad Encore
Trayectoria Profesional -
Mobilidad
Traslado
Oportunidades de Transferencia Global
Responsabilidades
Technical Specialist Video (M/F)
Location: Paris, France (Relocation offer)
Languages: French or English mandatory
Contract Type: Full-time permanent (CDI)
Salary:€44,000 to €49,000 gross annual (depending on experience)
Encore is looking for technical specialists interested in relocating to Paris! Check out the details below and feel free to apply.
Key Responsibilities
Equipment Operation
Drive Results: Ensure smooth event execution through accurate and timely setup, operation, and teardown of advanced audiovisual equipment, as outlined in the technical qualifications section.
Troubleshoot and quickly resolve technical issues as they arise.
Do the Right Thing: Adhere to all company safety and security protocols.
Report all health and safety issues to the HSE Manager, Line Manager, or on-site Project Manager.
Ensure equipment is protected against theft and/or damage during use.
Customer Service
Deliver World-Class Service: Provide excellent service and strive to exceed the needs and expectations of both internal and external clients.
Maintain positive relationships with all clients through effective communication.
See the Big Picture: Partner with the internal team on event solutions before and during the event to guarantee maximum customer satisfaction.
Understand and foster relationships between the hotel, venue, and client.
Staff Training & Development
Value People: Create an atmosphere that encourages technical and leadership skill development in fellow employees.
Provide mentorship and coaching to members of the technical, sales, and operations teams to develop their technical skills as needed.
Event Supervision
Perform advanced tasks (pre-event, live event, post-event) alongside operations team members.
Supervise and direct other technicians during live events.
Equipment Maintenance
Assist the team in properly prepping, securing, storing, transporting, and maintaining equipment.
Conduct inventory checks and forecast equipment needs.
Disclaimer: The duties and responsibilities described are not an exhaustive list and may be modified, or additional job-related duties may be assigned at any time, with or without notice, based on business needs.
Required Qualifications
A Bachelor's degree in audiovisual technology or equivalent is preferred.
At least 4 years of specialized experience required.
3 to 5 years of experience in customer service or hospitality is preferred.
Ability to interact professionally and effectively with a diverse workforce, varied clientele, and executive leadership.
Experience managing multi-task projects/initiatives.
Strong client- and colleague-facing skills and experience.
Core Competencies
Accountability
Hospitality
Professionalism
Responsiveness
Safety-mindedness
Talent development
Technological proficiency
Managing complexity
Drives accountability
Inspires trust
Contract: Full-time Permanent (CDI)
Benefits & Perks:
Monthly meal allowance
Performance bonuses
Annual clothing allowance
Seniority bonus
Employee recognition program
About Our Location
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