Regional Accounts Mgr - Los Cabos

Position Overview

Responsible for driving regional revenue growth through the organic expansion of existing relationships (conversion of off-site leads to opportunities) and inorganic expansion through prospecting for new alliances, preferred deals and recovery of lost business. 

Its approach seeks consistency in the customer experience and acceleration of regional performance that helps to reach the budget of the Branch Offices.

This position reports to the Regional Sales Director (RSD) local.

Key Job Responsibilities

Regional Account Management and Revenue Growth 

• Convert leads into off-site opportunities (strategic revenue).

• Focus efforts on organic growth (expanding existing relationships) and inorganic growth (new alliances, preferred deals and recovering lost business).

• Execute account development and lead generation activities, following the customer journey.

Prospecting, networking, building preferred alliances and account management 

• Conduct Research / Prospecting / Networking to open opportunities and generate a regional pipeline.

• Develop, maintain and follow up on new accounts, strategic alliances, agency contracts and local meeting/wedding planners (DMCs, etc.).

• Recover lost business as a recurring initiative.

Operational discipline, systems and reporting

• Dedicate 4 hours per week to reporting/administration.

• Record and trace activities and pipeline (Compass, emails, calls, meetings, inspection visits).

• Maintain hygiene and monitoring in systems (compass, navigator, etc.).

• Meet a monthly reporting cadence with RSD.

Job Qualifications

• Bachelor's degree in administration, Tourism, Marketing, Communication, Business or similar.

• 3 to 5 years in commercial roles within hospitality, events, audiovisual, or strategic B2B relationships.

• Experience managing key accounts.

• MICE industry and business processes within hotels.

• Audiovisual solutions and production (desirable).

• Basic financial analysis and sales projections.