Associate Project Manager, Audio Visual Production - Mid-Atlantic Region
Lanham-Seabrook, Maryland ID de l'offre: ASSOC031026Vue d'ensemble
Nos techniciens ont l'occasion de travailler quotidiennement avec des technologies innovantes et de pointe. Qu'il s'agisse de mettre en place des équipements aussi élaborés qu'un mur de LED ou simplement de s'assurer que les câbles sont correctement acheminés dans la salle, nos techniciens sont à la base des événements que nous construisons et donnons vie. Ils s'assurent que chaque événement est exécuté de façon impeccable, et travaillent avec le reste de l'équipe pour installer et démonter chaque événement en temps opportun. Chez Encore, la satisfaction du client est notre plus grande priorité, nos techniciens jouent un rôle essentiel dans l'établissement d'une relation positive avec chacun de nos clients.
Profil de réussite
Voici quelques-unes des principales qualités qui vous aideront à réussir dans ce rôle:
- Orientation client
- Désir D'apprendre
- Recherche de Résultats
- Aptitude Technique
- Réactivité
- Hospitalité
Autres Caractéristiques Importantes
- Communicant,
- Esprit d'équipe,
- Organisé,
- Enthousiaste,
- Polyvalent,
- Autonome,
- Multitâche,
- Efficace,
- Conscient de la sécurité,
- Professionnel
La possibilité de mettre en place les grands spectacles que mon hôtel organise ou d'enseigner aux nouveaux techniciens comment réaliser ces spectacles est la raison pour laquelle j'aime vraiment l'intensité de mon quotidien en tant que responsable technique.
Objectif, mission et valeurs fondamentales
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Avantages
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Congé payé
Jours de vacances
Jours fériés payés
Jours fériés flottants
Jours de maladie/personnels -
Avantages sociaux
Pour connaître tous les avantages disponibles, cliquez ici.
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Avantages/Primes
Programme de reconnaissance (CenterStage)
Plans de prime à la performance (prime GEI)
Programme de cooptation
Évaluations annuelles au mérite -
Formation et développement
Formation en classe/sur le lieu de travail
Université Encore
Parcours professionnel. -
Mobilité
Déménagement
Opportunités de transfert mondial
Responsabilités
Position Overview
The Associate Project Manager is responsible for managing an entire small event or a portion of a larger project as assigned. This position will monitor progress and performance against the project plan; identifying, resolving, escalating operational problems, and minimizing delays. The Associate Project Manager will ensure successful execution of events by following Technical and Production Standards and supporting the implementation of processes and SOP’s that drive consistency in event production. This position will partner with the Project Manager, Senior Project Manager, or Associate Director, Project Management and will communicate onsite event execution plans with all parties. The Associate Project Manager will report to the Associate Director, Project Management.
Key Job Responsibilities
Event Project Management
• Assist in creating and deploying a detailed work plan for a portion of an event or a small project which identifies and sequences the activities needed to successfully complete the project.
• Review and make recommendations on both equipment and labor requirements for the event and coordinate with the Project Management team.
• Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed.
• Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
Event Execution
• Supervise the technical aspects of the job and provide intermediate to advanced operational troubleshooting and problem solving during the technical set up, operation, and dismantle of basic to advanced large-scale audio-visual systems.
• Assist with scheduling equipment deliveries and pickups for the assigned event.
• Troubleshoot and problem solve audio-visual and IT equipment.
• Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly.
• Monitors events and checks in on event session throughout the day.
Financial Management
• Monitor cost control measures and report challenges to Project Management team.
• Assist Project Management team with securing local internal resources to minimize external spend.
• Ensure compliance with Encore Policies and Procedures to minimize company’s exposure to liability claims and property damage, theft and misappropriation.
Administrative & Training
• Complete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider as assigned.
• Assist in the training and development of technicians to improve customer experience.
• Achieve Technical Level 3 Certification per Encore Technical Skill Set Matrix within 180 days.
Job Requirements
• BA/BS Degree or equivalent experience
• 2+ years of knowledge of audio-visual or related technical skill set
• 1+ years on-site crew experience
• Venue audio-visual and strong technical background preferred
• Strong Client relationship skills
• Strong written and oral communication skills
• Works well under pressure
• Ability to manage complex job functions within a fast-paced environment
• Problem solving and troubleshooting skills
• MS Office experience required
• Ability to travel up to 50% may be required
Competencies
• Optimizes Work Processes
• Financial Acumen
• Detail Oriented
• Problem Solving
• Drives Quality Results
• Communicates Effectively
• Hospitality
• Decision Quality
• Responsiveness
Work Environment
Event Venue
Work is performed in a hotel/event venue environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple locations. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area.
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