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Associate Director, Audio Visual Project Management - DC Region

Lanham-Seabrook, Maryland Anzeigen-ID: ASSOC032103

Überblick

Unsere techniker haben täglich die Gelegenheit, mit innovativer und modernster Technologie zu arbeiten. Unsere Techniker sind das Fundament der Veranstaltungen, die wir aufbauen und zum Leben erwecken - von der Einrichtung so aufwendiger Geräte wie einer LED-Wand bis hin zur ordnungsgemäßen Verlegung der Kabel im Veranstaltungsort. Sie sorgen dafür, dass jede Veranstaltung einwandfrei durchgeführt wird, und arbeiten mit dem Rest des Teams zusammen, um jede Veranstaltung rechtzeitig auf- und abzubauen. Bei Encore hat die Kundenzufriedenheit höchste Priorität, und unsere Techniker spielen eine wesentliche Rolle beim Aufbau einer positiven Beziehung zu jedem unserer Kunden.

  • Vollzeit
  • Reisen: Minimal (wenn überhaupt)
  • Glassdoor Reviews and Company Rating

Erfolgsprofil

Hier sind einige der wichtigsten Eigenschaften, die dir zum Erfolg in dieser Position verhelfen werden:

  • Kundenorientierung
  • Lernbegierde
  • Ergebnisorientierung
  • Technische Begabung
  • Reaktionsfähigkeit
  • Gastfreundschaft

Andere Wichtige Eigenschaften

  • Kommunikator,
  • Teamplayer,
  • Organisiert,
  • Enthusiastisch,
  • Vielseitig,
  • Selbstständig,
  • Multitaskingfähig,
  • Effizient,
  • Sicherheitsbewusst,
  • Professionell

Die Möglichkeit, die großen Shows zu veranstalten, die mein Hotel plant, oder den neuen Technikern beizubringen, wie man diese Shows durchführt, ist der Grund, warum ich die Hektik und den Trubel meines Alltags als Technical Lead wirklich mag.

Miguel

Technischer Leiter

Zweck, Mission und Grundwerte

Pyramid of Core Values

Purpose

How we strive to impact the world

Connecting & Inspire

Mission

What we do every day

Invaluable partner on our customer's journey

Values

What drives the way we work

Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.

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Prämien

  • Bezahlter Urlaub

    Urlaubstage
    Bezahlte Feiertage
    Gleitende Feiertage
    Kranke/persönliche Tage

  • Leistungen

    Klicke hier, um alle unsere Benefits zu sehen.

  • Belohnungen/Anreize

    Prämienanerkennungsprogramm (CenterStage)
    Leistungsanreizpläne (GEI-Bonus)
    Mitarbeiterempfehlungsprogramm
    Jährliche Leistungsbeurteilungen

  • Ausbildung und Entwicklung

    Ausbildung im Klassenzimmer/am Arbeitsplatz
    Encore Universität
    Karrierewege.

  • Mobilität

    Umzug
    Globale Transfermöglichkeiten

*Der Anspruch auf Sozialleistungen variiert je nach Position und/oder Voll-/Teilzeitstatus.

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Aufgaben

Job ID ASSOC032103 Date posted 09/26/2024

Position Overview

The Associate Director, Project Management (ADPM) is responsible for the execution of complex and/or high-risk events and the management, mentorship and development of assigned project managers. This position assists the Director, Project Management (DPM) and sales team in determining event technical requirements to capture new business or to execute definite business. Support the growth and profitability of the company while enhancing the quality of service and relationships with venue partners and production customers. The ADPM facilitates the implementation of processes and SOPs, that drive consistency in event execution, optimize deployment of production resources, and drive the development of team members while ensuring adherence to Technical and Production Standards. This position will report directly to the Director, Project Management.

Key Job Responsibilities 

Organizational Leadership

• Support and execute all company initiatives. Communicate goals and objectives to team members clearly and frequently.  

• Assist DPM with performance management, development and succession planning of Project Management talent where appropriate.   

• Assist DPM and Regional Leadership in forecasting and demand as needed Assist in the development and implementation of Project Management best practices and Standard Operating Procedures

• Act as a resource or point of escalation for Production support of sales and operations leadership for designated venue teams as assigned

• Consult with the DPM to identify and successfully deploy new technology, local training and resources.

• Ensure compliance with established Technical Standards and Production Standards.   

• Ensure compliance with Encore Policies and Procedures to minimize company’s exposure to liability claims and property damage, theft and misappropriation.

• Drive Results by implementing financial management initiatives including: goal setting, budgeting, and cost management.

• Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook

 Project Management

• Prepare and communicate technical production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.  

• Maintain focus on client needs by attending required meetings, creating and maintaining organized show documentation and responding to concerns and questions.

• Assist with the creation of technical diagrams when required.  

• Develop and maintain strong relationships with customers and venue partners providing outstanding customer service 

• Act as the lead onsite contact for the customer throughout the event when required. 

• Manage all phases of event technical execution from load-in through run of show to load-out.

• Assume ownership of inventory management throughout the event.

• Manage onsite changes, including schedule, equipment or workforce modifications. 

• Manage event costs to align with ECT Forecast and ensure all onsite changes are communicated to event owner for billing purposes.

• Provide feedback to event owner to develop and deliver post show financial analytics.

• Ensure all Encore Production and Technical Standards are enforced, including room set standards and appearance guidelines.

Sales Consultation

• Assist sales teams with technical consultation as necessary.  

• Support the achievement of Encore’s financial goals for the assigned locations by ensuring the collaboration between the Sales, Operations and Production leadership teams as applicable.

• Provide consultation in Profitibilty model development, partnering with regional leadership to mitigate external workforce and sub-rental spend.

Resource Allocation

• Assist in the assignment and scheduling of team members ensuring that the appropriate talent is leveraged against the required task. 

• Facilitate team members' efficient utilization and deployment of resources by prioritizing internal equipment and minimizing sub-rental costs.   

• Increase operational effectiveness by ensuring team members are demonstrating Encore Purpose mission and core values.

• Monitor and improve the team’s efficiency and productivity using standards and KPI’s.

People Development

• Ensure assignments provide team members with opportunities for growth and development

• Maintain clear expectations regarding responsibilities, behaviors, and daily activities.   

• Facilitate training and development opportunities for team members and ensure a safe work environment consistent with company values.

• Provide continuous feedback to direct reports and conduct annual reviews.

• Partner with DPM, and HR business partners to manage human resources activity including selection, performance management, salary administration, training and development and strategic human resources planning.

Job Qualifications

• BA/BS Degree or equivalent experience

• 5+ years of knowledge of Audio Visual or related technical skill set

• 5+ years of live large venue audio visual and expert level technical skill set in a discipline

• 5+ years tech or logistical experience in national and or international live event management

• 6+ years of project management experience; 3+ years crew management experience; 4+ years of supervisory or leadership experience

• Ability to travel up to 30% 

• Client relationship experience

• Strong customer service skills, excellent written/oral communication and organizational skills, including client relationship skills

• Experience successfully managing demanding corporate initiatives.

• Strong financial acumen

• Works well under pressure and ability to multi task

• Proficient problem solving and troubleshooting skills

• Project Management software and MS Office experience preferred

• 4+ years 3D Drafting software knowledge/experience

Competencies (by Core Values)

• Attention to Communication

• Detail Oriented

• Exceeds Customer Expectations 

• Concern for Quality

• Decision Making

• Influence

• Production Efficiency

• Project Management

• Problem Solving

• Staff Development

• Teamwork

Work Environment

Office

Work is performed primarily in an office environment.  Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.   Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

#ppm

#LI-JA1

#INDOPER

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Benefits

Du wirst einer der besten Vergütungen in der Branche finden - von umfassenden Versicherungsoptionen und großzügigen PTO bis hin zu einer unternehmensbezogenen 401(k).

GEHE