Associate Network Services Engineer
Position Overview
The Network Services organization is responsible for providing consistent and secure network services for over 8,000 Encore colleagues across 1,400 global locations. A successful candidate will have an understanding of Cisco equipment with knowledge of IP, Voice or Transport disciplines and platforms. Reporting into the Manager, Network & Voice Solutions, the Associate Network Services Engineer will work closely with the network engineers to maintain our global network technology and operations.
Key Job Responsibilities
The Associate Network Services Engineer will support network engineers in the following areas:
Network Monitoring & Incident Response
Monitor network environment through Solar Winds
Initial triage of Network Services incidents and requests in IT Ticketing System
Assist the team in resolving network environment issues
Maintain Network Documentation & Processes
Document current environment and maintain network device inventory in IT Ticketing System
Support and maintain the development of standard network processes and procedures
Report on weekly network key performance indicators
Network Infrastructure Maintenance & Projects
Track and execute routine maintenance of network equipment
Participate in projects requiring Network Services support
Collaborate with other IT teams to ensure network services are meeting their needs
Support design, build and deployment of field network solutions
Collaborate on and execute network testing scripts
Job Qualifications
The successful candidate will have the following qualifications:
Bachelor’s Degree in a technical concentration such as Computer Science and Engineering with a GPA of 3.5 and above or equivalent industry experience / qualifications.
Desired certifications include but not limited to: CCT Collaboration, CCT Data Center, CCT Routing and Switching, CCENT, CCNA or equivalent experience.
Experience with Cisco Route Switch, Firewalls, and Telephony.
Experience with DNS, HTTP, SMTP, SSL, LAN/WAN, SD WAN, and DHCP.
Experience with Scripting/Automation is a plus.
Highly motivated individual with passion for learning/sharing information from/with peers.
Strong written and verbal communications.
Detail oriented approach.
Strong analytical and creative problem-solving skills.
Competencies
Professionalism
Business Insight
Builds Networks
Drives Quality Results
Courage
#INDCORP
Programas de Desarrollo Profesional Temprano
Encore siempre está buscando a personas talentosas apasionadas por crear experiencias memorables que inspiren al cambio. Encuentra como puedes impulsar tu carrera en nuestra dinámica industria.
Aprende másEmpleos Destacados
- Driver - Toronto 64589758064 Operations Ontario, Canadá
- Event Technical Specialist (Part Time) Audio Visual - Labor Pool Orlando 64589758000 Audio Visual Florida, Estados Unidos
- Ténico de video 64589757280 Operations Estado de Quintana Roo, México
- Senior Motion Designer 64589756448 Creative - Design Texas, Estados Unidos
-
Explora lugares
Tu carrera y ambiciones no están atadas a un solo lugar. Somos el proveedor exclusivo de eventos de tecnología in situ de más de 1,500 sedes alrededor del mundo, llenando tu futuro de posibilidades globales.
APRENDE MÁS about Explora lugares -
Oportunidades de carrera profesional
Descubre todas partes a donde puedes ir y el impacto que puedes tener. Tu carrera profesional nunca está limitada a una lugar con Encore.
APRENDE MÁS about Oportunidades de carrera profesional -
Qué esperar
Queremos darte una ventana a nuestro proceso de reclutamiento para asegurar que tu camino para convertirte en un colaborador de Encore sea una experiencia positiva.
APRENDE MÁS about Qué esperar
Suscríbete a las alertas de empleo
Mantente conectado y recibe las últimas oportunidades de carrera profesional en Encore.