Accounts Receivable Officer

Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire.

At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to success.

With our “Great Place To Work “certification, we offer a supportive and inclusive environment where your unique skills and perspectives are celebrated. If you’re ready to be part of a team that’s shaping the future of events and make a meaningful impact, apply now and let’s transform events together.

The Opportunity

The Accounts Receivable Officer provides quality, timely support services to the local Finance Manager and other local departments. They have a strong understanding of accounting principles and a proven track record in accounts receivable. They will be comfortable working with numbers, have excellent attention to detail, and be able to multitask and prioritize effectively.

Responsibilities

• Administer Accounts Receivable transactions including processing of invoices, sending invoices to clients, follow-up on client statements and client payments, administration of the Receivables Ledger, generating and checking reports.
• Attention-to-detail in the accounts management, reconciliation and management of our customers’ accounts. 
• EOM work and reporting. 
• Overseeing and contributing towards bank reconciliations and receipting. 
• Investigating root causes of overdue debts and improve processes to minimize bad and doubtful debts, including contacting suppliers regarding outstanding debts 
• Preparing weekly debtor reports for Managers. Accuracy in the creation of timed and ad-hoc reporting. 
• Management of customer queries, including miscellaneous administration tasks including (but not limited to) responding to telephone & email enquiries, filing of paperwork, and preparing reports. 
• Building of close internal relationships to provide support in the management our AR objectives. 
• Owning the escalation of complaints and issues as the first-point-of-contact. 
• Assist the finance department with any other associated duties as required. 
• Manage company archiving processes. 

What We Are Looking For

• Minimum of 2 years experience working in a similar role 
• Excellent numeracy, written and verbal communication skills 
• Proactive and strong problem-solving abilities 
• Strong attention to detail with great organization and time management skills  
• Proficient across the Microsoft Office Suite 

What We Can Offer You

Be a part of our mission to bring people together, facilitate ideas and build relationships for our customers’ and enjoy all the perks that we offer:

• “Great Place To Work” certification, ensuring a supportive and engaging work environment
• Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all
• Wellness initiatives to prioritise your physical and mental well-being
• Ample opportunities for career progression and professional growth
• Commitment to sustainability initiatives, contributing to a greener future
• Salary packaging options

At Encore, we value our people as our most valuable asset. We prioritise equal opportunities and embrace diversity in all its forms. As a Circle Back Initiative Employer, we are committed to responding to each and every applicant. If you fit some of the requirements but not all, we encourage you to apply and have a chat with our team to learn more about this opportunity.