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Wir sehen deine Zukunft als unser größtes Ereignis.
Audio Technical Specialist
Uxbridge, Vereinigtes Königreich Anzeigen-ID: LIGHT029995Überblick
Unsere techniker haben täglich die Gelegenheit, mit innovativer und modernster Technologie zu arbeiten. Unsere Techniker sind das Fundament der Veranstaltungen, die wir aufbauen und zum Leben erwecken - von der Einrichtung so aufwendiger Geräte wie einer LED-Wand bis hin zur ordnungsgemäßen Verlegung der Kabel im Veranstaltungsort. Sie sorgen dafür, dass jede Veranstaltung einwandfrei durchgeführt wird, und arbeiten mit dem Rest des Teams zusammen, um jede Veranstaltung rechtzeitig auf- und abzubauen. Bei Encore hat die Kundenzufriedenheit höchste Priorität, und unsere Techniker spielen eine wesentliche Rolle beim Aufbau einer positiven Beziehung zu jedem unserer Kunden.
Erfolgsprofil
Hier sind einige der wichtigsten Eigenschaften, die dir zum Erfolg in dieser Position verhelfen werden:
- Kundenorientierung
- Lernbegierde
- Ergebnisorientierung
- Technische Begabung
- Reaktionsfähigkeit
- Gastfreundschaft
Andere Wichtige Eigenschaften
- Kommunikator,
- Teamplayer,
- Organisiert,
- Enthusiastisch,
- Vielseitig,
- Selbstständig,
- Multitaskingfähig,
- Effizient,
- Sicherheitsbewusst,
- Professionell
Die Möglichkeit, die großen Shows zu veranstalten, die mein Hotel plant, oder den neuen Technikern beizubringen, wie man diese Shows durchführt, ist der Grund, warum ich die Hektik und den Trubel meines Alltags als Technical Lead wirklich mag.
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Zweck, Mission und Grundwerte
![Pyramid of Core Values](https://tbcdn.talentbrew.com/company/6228/gst_v1/img/ajd/ajd-triangle-de-02.png)
Purpose
How we strive to impact the world
Connecting & Inspire
Mission
What we do every day
Invaluable partner on our customer's journey
Values
What drives the way we work
Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.
Prämien
-
Bezahlter Urlaub
Urlaubstage
Bezahlte Feiertage
Gleitende Feiertage
Kranke/persönliche Tage -
Leistungen
Klicke hier, um alle unsere Benefits zu sehen.
-
Belohnungen/Anreize
Prämienanerkennungsprogramm (CenterStage)
Leistungsanreizpläne (GEI-Bonus)
Mitarbeiterempfehlungsprogramm
Jährliche Leistungsbeurteilungen -
Ausbildung und Entwicklung
Ausbildung im Klassenzimmer/am Arbeitsplatz
Encore Universität
Karrierewege. -
Mobilität
Umzug
Globale Transfermöglichkeiten
Aufgaben
Technical Specialist - Sound (Production Team)
Position Overview
The Technical Specialist is primarily responsible for technical delivery of an event, sometimes operating completely independently and sometimes leading a team of Technicians in the delivery of event
The position often requires the individual to act as a team leader for the onsite departmental teams, planning department resources and contributing towards department improvements. There may also be occasions where the individual may be required to deputise for the Technical Manager/Group Head. This position reports to the Technical Manager relevant to the department.
The role and responsibilities of a Technical Specialist will vary from event to event and can be interchangeable, depending on the experience, skills and complexity of an event, however, what differentiates a technical lead from that of a technician is primarily their knowledge and experience within a specific area and the ability to work independently to complete a project.
A Technical Specialist will be knowledgeable and have experience using the following:
- Mixing Consoles – Yamaha, Allen & Heath, DiGiCo
- Radios – Shure and Sennehsier Radio Mic and IEM systems
- PA Systems – D&B, Martin Audio
- Comms – Green-Go and RTS
- Networking – Dante
The Technical Specialist will be assigned to a project and will be responsible for all the technical communication and delivery of that assigned role. They will be proactive and a provide expertise to both internal teams and directly to clients.
All Technical and Production standards should be followed to support the implementation of processes and SOP’s that drive consistency in event production. In many cases, it will be the Technical Specialist that will be responsible for establishing those procedures and best practices.
This position will contribute and collaborate with the Production and Sales, Operations and Technicians in determining the appropriate technical requirements and communicating event execution plan with all parties.
The Technical Specialist will report to the Technical Manager, HOD Audio; however can also support Project Managers and Technical Events Managers on more complex events, on an event by event basis.
This role includes moderate levels of travel, as attendance onsite (at venues and locations) to deliver services, is a necessity.
Key Job Responsibilities
Managing multiple projects simultaneously and ensuring that each project is completed successfully to a high standard.
Lead specific projects (or aspects of projects) from initial brief to the final delivery.
Be able to work independently of technical management supervision as well as being part of a team.
Providing input and guidance as an expert / specialist (to both internal and external teams).
Produce documentation/guidelines detailing best practices, project plans and technical drawings.
Managing some client liaison and communications, when leading a project directly.
Determine and secure the resources required to successfully complete each project.
Maintain focus on client needs by attending client meetings, creating and maintaining organized show documentation and responding to client concerns and questions.
Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project.
Assist sales and operations teams to help determine equipment needs and technical solutions for the project.
Event Execution
Act as the Technical leader and a dedicated point of contact within an assigned capacity in Audio.
Manage all phases of event technical execution from pre-event prep through run of show to completion.
Assume ownership of resource management (both hardware and associated crew) throughout the event.
Communicate the project plan and manage client expectations.
Manage all project changes, including schedule, equipment or workforce modifications.
Mentor and communicate relevant Team members on event execution and best practices to help improve the knowledge skills and experience.
Help establish Technical best practice and Production Standards.
Conduct a post-event debrief internally and with clients to assess the overall project delivery and establish any ‘win, learns, changes’ and actively see future opportunities and leads.
Financial Management
Manage resources (ie hardware and own time) to align with the approved budget and ensure all changes are communicated to sales for billing purposes.
Actively seek ‘upsell’ opportunities and charge appropriately for additional work outside of the agreed scope.
Assist with the completion of post-event client invoice. Work with Finance to ensure the prompt and accurate issuing of all invoices.
Ensure compliance with all policies and procedures in force at the current time, including data security and GDPR, along with any confidentiality and non-disclosure agreements, as well as any health and safety (ie Covid-safe working) policies.
Administrative & Training
Conduct an internal review and debrief and a client debrief for events, in order to understand what worked well and identify and areas for improvement/change.
Continue to develop capabilities and expertise via internal resources (ie Encore university) and external sources (courses, internet research, user-groups and online forum)
Participate in regular Production meetings and reviews, aimed to develop and improve delivery processes and SOP’s.
Job Requirements
2-3+ years of sound technical experience in the AV industry.
2 years of in-house experience recommended (depending on direct experience and specialism.
Strong Technical Background
Good written and oral communication skills
Familiarity with budgets and cost control
MS Office experience required with PowerPoint and Excel knowledge / experience preferred
Ability to travel up to 70% may be required
Competencies
Ability to prioritize and optimize work processes
Work in a team / can take the lead
Ownership Drives quality results
Communicates effectively
Problem solving
Plans and aligns
Decision quality
Responsiveness
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