Sales Coordinator - Intercontinental Toronto

Position Overview

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up. The position reports into a Sales Director or Director, Event Technology.

Key Job Responsibilities

Sales Support and Coordination

• • Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
• • Maximize revenue and adhere to event profit guidelines for all assigned business.
• • Meet client needs through attending client meetings and responding to client concerns, questions and problems.
• • Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
• • Effectively use ENCORE tools and resources to respond to customer requests.
• • Ensure CRM is accurate and up to date at all times.

Job Qualifications

• Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience

• Prior technology, sales, hospitality or event planning experience a plus

• Technical aptitude and proficiency with computer software and programs

• Strong written and verbal communication skills

Competencies (by Core Values)

• Hospitality
• Responsiveness
• Ownership
• Professionalism
• Communicates Effectively
• Action Oriented