Senior Event Producer

Position Overview

The Senior Event Producer is primarily responsible for the successful planning and execution of corporate events, association events, keynotes, special events and branding activations. The Senior Event Producer will lead and inspire event teams, manage expectations and work collaboratively to find creative solutions during the development of projects. The Senior Event Producer will provide design guidance, and oversight of event management team for large scale events. They will produce and stage all elements of a program, oversee show staff, forge positive relationships with client and verify final billing. This role manages efforts of all departments working on an event to properly execute a flawless production process while maintaining budget control, safeguarding profitability, and exceeding customer expectations. The Senior Event Producer is responsible for creating a Scope of Work relevant to the event. The Senior Event Producer is responsible for relaying any pertinent information to the Account Manager, when applicable. The Senior Event Producer reports to the Director, Event Production.

Key Job Responsibilities 

Organizational Leadership 

• Execute all Event Production functions necessary to deliver events at the highest levels of production efficiencies within budget, scope, and timeline. 

• Responsible for project budgets, partnering with the appropriate discipline leads to mitigate risks. 

• Responsible for ensuring all work is delivered within target profitability margins.

• Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project in conjunction with Production Coordinator. 

• Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention. 

• Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards.  

• Support, sponsor and execute all company initiatives.   

• Communicate goals and objectives to Event Execution team members clearly and frequently.  

• Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook. 

• Provide leadership for the event execution team.  

Sales and Marketing Support

• Partner with Sales during the proposal stage (including RFP assistance and/or proposal writing)

• Evaluate initial creative concepts, define deliverables and budgetary elements.

• Keep current with changing trends in event technology and design.

• Work with marketing team to produce collateral for Encore service offerings (scenic, creative, event production)

Event Pre-Production

• Manage and maintain the event’s creative vision by bringing all elements/teams together from planning to execution.

• Consult with Account Manager and Event Process to prepare event budget, and review any scope changes throughout event pre-production.

• Serve as a strategic partner for the customer to realize their vision from concept to execution.  

• Collaborate with venue teams for any projects in managed properties, if applicable.

• Lead all project management elements, team meetings, benchmarks, etc.

• Arrange and attend client site inspections.

• Partner with the Creative Producer to bring forth the most innovative and experiential based solutions for our clients.  

• Engage Media Lab to develop video, graphics and print materials.

• Engage Production Manager to oversee technical elements and create production schedule. 

• Identify and mitigate risks to projects and solve issues before they affect production by collaborating with internal stakeholders.

• Research, recommend and hire suppliers, freelance support and talent where needed, including the review and negotiation of contracts.

Event

• Maintain quality control throughout the entire show, while keeping event on scope.

• Ensure production budgets are well executed and remain profitable.

• Lead show calls and assist in stage management as needed. 

Post-Event

• Schedule and lead internal and client debriefs.

• Review, approve and ensure any event POs have been submitted with Production Coordinator.

• Work with Account Manager, Event Process and Finance on invoice approvals prior to client billing.

• Complete a post-show event report to communicate account intelligence with show team on a per event basis.

Relationship Management

• Actively mentor team members.

• Manage and build client relationships across multiple events.

• Perform other duties as needed for Event Production.

Job Qualifications

• Bachelor’s degree in relevant field preferred

• 7+ years of show management or production experience required

• Onsite crew management experience

• Strong client relationship skills, strong written and oral communications skills, and detail oriented

• Knowledge of hospitality industry and sales processes required in addition to the ability to read and decipher financial reports and records

• Computer proficiency required including MS Office

Competency Group

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Demonstrates Self-Awareness

Drive Results

• Ensures Accountability

See The Big Picture

• Decision Quality

• Manages Complexity

Value People

• Collaborates

Salary Pay Range: $85,000 - $104,000

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. 

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). 

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.  The working conditions will vary between moderately quiet to noisy volumes.  Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.  Team members may be asked to work in multiple hotel locations.  Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.   Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.   

Office

Work is performed primarily in an office environment.  Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.   Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.