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Position Overview 

The HRIS Analyst will be responsible for supporting UltiPro HR, Payroll and Timekeeping systems. Facilitates and supports key business processes and accountabilities within Human Resources, primarily in the area of Human Resources Information Management. Provides technical support to develop and implement technology-related projects. This position directly reports to the HR Technology Director.     

Key Job Responsibilities 

Support  

Provide functional and technical support and guidance in the utilization and application of Global HR Systems.  
Provide needed support for implementations, integrations, upgrades, modifications and enhancements.  
Troubleshoot and offer technical assistance in support of HR, Payroll, Benefits, Timekeeping systems and responsible for case management with UltiPro.  
Perform analysis into root cause of problems, develop and implement solutions.  
Document standard operating procedures and best practices within HR Systems.  
Develops and assists in training clients on new processes and functionality.  
Participate in technology projects and coordinate with other internal functions, ensuring quality, timeliness and proper use of HR information.  
Develop data integrity protocols and help maintain data integrity in the systems by analyzing data, creating and running various audits. 
System Reporting 

Prepare intermediate to complex reports using business intelligence, in response to requests from users within Human Resources and from users in other departments. Examples include turnover and payroll analysis reporting, as well as monthly HR reports based on key metrics.  
Design and develop dashboards to communicate key workforce trends in a concise and easy to understand format. Work with Payroll Manager to refine audit reports for payroll team to ensure data accuracy.  

Compliance 

Oversee requests for surveys and labor statistics from the BLS and other government agencies.   
Develop training and documentation of system use for HR users. 

Job Qualifications 

Bachelor’s degree or equivalent experience required 
At least 3 years of HRIS experience (UltiPro strongly preferred)  
Strong data analysis and report development skills 
Experience supporting Global HR environment is a plus 
Intermediate to advanced skills in Excel, Access, and Word 
Excellent communication and customer service skills 

Competencies 

Deliver World Class Service 

Hospitality 
Ownership 
Do The Right Thing 

Demonstrates Self-Awareness 
Drive Results 

Ensures Accountability 
See The Big Picture 

Decision Quality 
Manages Complexity 
Value People 

Collaborates 
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

Work Environment 

Work is performed primarily in an office environment.  Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.   Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. 

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