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Rigging Specialist | Niagara Falls

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Job ID RIGGI016633 Date posted 11/24/2022 Location Niagara Falls , Ontario Position Type Full Time

Position Overview

The Rigging Specialist is responsible for supervising/performing rigging activities and assisting on planning for Encore rigging services.  The Rigging specialist will uphold safety and quality per all industry standards and Encore/Venue guidelines/SOPs.  Working mainly in a Hospitality or convention center environment (Including both Encore partner and non-Encore venues) the rigging specialist will uphold the highest level of customer service demonstrating a hospitality spirit. The Rigging specialist will lead and supervise on larger/more complex rigging events and assist the Rigging manager with the planning process for all rigging events (plot reviews, equipment preparation, scheduling).  The Rigging specialist will also assist with rigging projects (safety, training, compliance, inspections).

Key Job Responsibilities


• Supervise on all assigned rigging calls, for events with up to 30 motors/points and/or as delegated by Rigging Manager 

• Gather and organize all rigging tools and equipment per event needs. 

• Confirm carpet protected as required by local conditions.  

• Provide ground-rigging support to teams building points from lifts by staging motors and equipment under rig points, handing up motor chain, tools and equipment and spotting lift movements.  

• Establish hang-point, connect hoist and attachments to permanent rigging points, connect GAC Flex span set attachments to truss, connect/run and dress motor cables, run cable picks, ensure safety of scenic elements to hang-points and proper use of all truss protection equipment, inspect all cabling tie-offs. 

• Check that all truss bolts are tight, and pieces of flown equipment are safe tied to truss. 

• Support other trades needing help raising gear through use of motor or lift, and check work for safety.  

• Remain on site until the rig is at trim height and event lead (Encore or third party) has confirmed rigging is complete.


• Responsible for observing and maintaining all safety concerns during an event, including escalation of any observations of personnel who are acting in an unsafe manner. 

• Ensure the power phasing of motor controller is appropriate to prevent limit switches from being defeated.  

• Verify all elements are securely fastened and checked for safety.

• Must secure and maintain proper lift and/or fall protection/Working at Height certifications as necessary. Follow all manufactures recommendations and local conditions when using personnel lifts. 

• Riggers must be qualified prior to making any temporary rigging points or any points outside of a protected lift of any kind.

Project Management

• Assist Rigging manager with rigging plot safety review and approval as delegated

• Collaborate with venues and warehouse to ensure rigging equipment preparation and QC is complete, on event-to-event basis.

• Identify possible rigging obstacles and recommend solutions to resolve issues.   

• Assist other technical trades with coordination efforts to execute show plot in harmony with all floor activity.


• Assist with all compliance activities including but not limited to yearly and adhoc motor/truss inspection, point inspections, rigging point engineering support activities, training.

• Provide ongoing visual inspection of all hardware in use including truss, motors, lighting, sound, projection, and personnel lifts.  

• Escalate any problems with hardware and recommend solutions to resolve issues to supervisor.  

Customer Service

• Maintain a positive relationship with all clients, venue employees and internal team members by providing effective communication and knowledgeable advice

• Provide excellent service and strive to exceed the expectations and needs of internal and external customers

• Provide support for non-rigging related activity as availability/skillset allows

• Collaborate with sales team to upsell, by identifying opportunities to recommend additional Rigging services.

• Helps to identify when additional equipment may be needed to execute the needs of an event

Job Qualifications

• High school diploma or equivalent, related post-secondary education preferred

• 3000+ hours of onsite rigging experience

• Rigging industry certification preferred, (Ex ETCP, manufacturer certifications)

• Rigging equipment manufacturer certifications

• Qualified-Basic Rigging certification

• Lift Certification and experience

• Ground Rigging experience

• CAD software experience

• Experience with rigging load calculations and plot design

• Previous experience supervising a rigging team a must


• Deliver World Class Service (Hospitality, Ownership)

• Do the Right Thing (Demonstrates Self-Awareness)

• Drive Results (Ensures Accountability

• See the Big Picture (Decision Quality, Achieves Goals)

• Value People (Collaborates)

Work Environment

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.  The working conditions will vary between moderately quiet to noisy volumes.  Team members will use high-end equipment and electrical components, and will be exposed to heights via lifts and ladders for long periods of time.  Team members may be asked to work in multiple hotel locations.  Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.   Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.   

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