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Lighting Technician

London, United Kingdom; Melton Mowbray, United Kingdom Job ID: VIDEO028677

Overview

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

  • Full Time
  • Travel: Minimal (if any)
  • Glassdoor Reviews and Company Rating

Success Profile

Here are some of the top qualities that will help you achieve success in this role:

  • Customer Focus
  • Desire to Learn
  • Drive Results
  • Technical Aptitude
  • Responsiveness
  • Hospitality

Other Important Traits

  • Communicator,
  • Team Player,
  • Organized,
  • Enthusiastic,
  • Versatile,
  • Self-starter,
  • Multi-tasker,
  • Efficient,
  • Safety Conscious,
  • Professional

The ability to put on the big shows that my hotel plans out or to teach the incoming technicians how to make these shows happen is why I really like the hustle and bustle of my day-to-day as a Technical Lead.

Miguel

Technical Lead

Purpose, Mission and Core Values

Pyramid of Core Values

Purpose

How we strive to impact the world

Connecting & Inspire

Mission

What we do every day

Invaluable partner on our customer's journey

Values

What drives the way we work

Deliver world-class service. See the big picture. Value people. Drive results. Do the right thing.

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Rewards

  • Paid Time Off

    Vacation Days
    Paid Holidays
    Floating Holidays
    Sick/Personal Days

  • Benefits

    To see all benefits available, click here.

  • Rewards/Incentives

    Premium Recognition Program (CenterStage)
    Performance Incentive Plans (GEI Bonus)
    Employee Referral Program
    Annual Merit

  • Training & Development

    Classroom/On the Job Training
    Encore University
    Career Pathing.

  • Mobility

    Relocation
    Global Transfer Opportunities

*Benefits eligibility varies upon position and/or full/part time status.

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Responsibilities

Job ID VIDEO028677 Date posted 03/20/2024

Technician - Lighting

Production, Encore

Encore develops event experiences that are remembered, inspire and actively support change in companies. As the world's leading event production company, Encore's global team of creatives, thought leaders and experts delivers real results through strategy and creativity, innovative technology, digital solutions, and concepts for hybrid, virtual and in-person events on site.
Encore is the trusted partner for event planners, companies and agencies, leading hotels and more than 2,100 venues worldwide. Encore operates in more than 20 countries in North America, Europe, the Middle East, Australia and Asia.

Your perspective:

  • BUPA full coverage Private Healthcare with no excess payments for the employee
  • Employee supported volunteering
  • Enhanced family leave provisions
  • Perkbox and Employee assistance Programme
  • Company sick pay 
  • Employee recognition scheme
  • Generous employee referral scheme
  • Clearly defined Career path (and all the important support along the way)
  • Access to state-of-the-art technology
  • Global presence and opportunities worldwide
  • Long Service Programme

Main Responsibilities

  • To be able to understand and interpret technical plans and direction by senior member of the team and carry out those tasks to the expected level
  • To rig, set up, focus and de-rig lighting and related equipment to the expected standard and within the expected time frame
  • To be able to work under pressure to a given timeline/build schedule
  • Demonstrate competent rigging without supervision or guidance
  • Fault find and fix
  • To program/operate consoles
  • To act as a "responsible person" on site when required
  • To liaise with clients and venue staff as required to fulfil the delivery of an event
  • To be responsible for rigs and de-rigs where requested by the PM and where appropriate
  • To lead and manage a department or team on site
  • To supervise other technicians, freelancers and local crew on site
  • To support, train and nurture other Technicians
  • To specify equipment on small to medium jobs as directed
  • To book equipment from given plan/spec using Insphire
  • To specify pre event prep work and to supervise it, ensuring it is completed accurately.
  • To undertake warehouse preparation of equipment for an event - e.g. pre addressing, making looms etc.
  • To work in the warehouse as required and as directed by warehouse manager/team leader to pick, re-shelve and undertake basic repairs and servicing of equipment
  • To undertake delivery and collections in company vehicles.
  • To learn and harness information from your peers and colleagues to improve your techniques, skills and development
  • to work in compliance with Health and safety policy and all company procedures at all times
  • to represent the company in a positive manner at all times
  • To fulfill other reasonable duties as required by line manager or as requested by a senior person when on site.

Physical & Social Conditions

  • Non Standard working hours, including evenings and weekends
  • Working away from home, nationally and internationally
  • Working to strict timelines in often high pressured and stressful environments
  • Working at height

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Benefits

You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a company-matching 401(k).

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