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Divisional Workforce Manager- Las Vegas

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Job ID DIVIS028163 Date posted 02/22/2024 Location Las Vegas , Nevada Position Type Full Time

Key Job Responsibilities

  Workforce Demand Planning       

  • Work directly with regional sales teams to understand future event demand in assigned markets
  • Work directly with Production and Venue Teams to ensure that labor planning is taking place for all appropriate events
  • Evaluate the needs of the assigned markets, identify high volume periods, and work on solutions to satisfy the demand
  • Approval Manager for markets that need to request outside labor resources and use of overtime

Reporting and Data Analysis

  • Create regional reports and make recommendations regarding actions that should be taken including staffing level changes, training, and other actions to improve labor performance
  • Be a subject matter expert for all workforce related reporting, including Ecliptic based reporting

Workforce Related Systems and Process

  • Direct the region to use all scheduling systems, tools and process effectively
  • Be a subject matter expert for Navigator Workforce
  • Understand and implement the LEAP scheduling process

People Management and Development

  • Directly supervisor the Workforce Coordinator(s) for assigned markets
  • Promote and reinforce a positive working environment centered on Encore core values
  • Manage human resources related issues including performance management, salary administration, and training and development
  • Provide focused and continued coaching to develop the skills of the Workforce Coordinator(s)

Job Qualifications

  • Bachelor’s Degree or equivalent experience
  • 5+ years of Labor Management experience
  • Demonstrated leadership and management skills
  • Strong written and verbal communication, interpersonal, and customer-service skills
  • Ability to successfully interact and support all levels of management within the organization
  • Strong analytical ability
  • Regional Management Role/Multi Location Management Role
  • Excel/Data Analysis Skills
  • Event Execution Experience
  • Labor Management Experience


  • Deliver World Class Service (Hospitality, Ownership)
  • Do the Right Thing (Manages Ambiguity)
  • Drive Results (Directs Work, Achieves Goals)
  • See the Big Picture (Financial Acumen)
  • Value People (Builds Effective Teams)

Physical Requirements

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.

Physical Requirements

Hours Per Day

Lifting Requirements



5-6 Hours

Lifting      0 - 15 lbs*



2-3 Hours

Lifting      16 – 50 lbs*



0-1 Hours

Lifting      51 - 100 lbs



0-1 Hours

Lifting      Over 100 lbs



0-1 Hours


0-1 Hours

Carrying Requirements



0-1 Hours

Carrying      0 - 15 lbs*


Reaching (above your head)

0-1 Hours

Carrying      16 – 50 lbs*



0-1 Hours

Carrying      51 - 100 lbs



0-1 Hours

Carrying      Over 100 lbs


Auditory/Visual Requirements


Pushing/Pulling Requirements


Close Vision


Pushing/Pulling      0 - 15 lbs*


Distance Vision


Pushing/Pulling      16 – 50 lbs*


Color Vision


Pushing/Pulling      51 - 100 lbs*


Peripheral Vision


Pushing/Pulling      Over 100 lbs


Depth Perception


*Identifies the physical requirements that team members perform without assistance.



Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Environment

Choose from one of the following (delete ones not used).  Add additional information, as needed.


Work is performed primarily in an office environment.  Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.   Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, in an individual venue or a representation of venues in that city or area.

Early Career Development Programs

Encore is always looking for talented people who are passionate about creating memorable experiences that inspire change. Find out how you can jump-start your career in our dynamic industry.

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You’ll find some of the best rewards in the industry – from comprehensive insurance options and generous PTO to a company-matching 401(k).